Job Description

Job Summary:

The CPQ Application Developer/System Analyst is responsible for collecting requirements, design, development, testing, implementing and support of Configure, Price and Quote (CPQ) solutions throughout the enterprise. This role will require working with Sales Operations, Product Offering Managers, and Engineers to capture the configuration requirements associated with different products and services to better understand the needs of the business and implement best-in-class CPQ solutions.

The ideal candidate should have prior multiple implementation experiences of Oracle CPQ (BigMachines) system or equivalent, demonstrate strong technical skills, an understanding of business processes, a focus on user experience improvement, and a drive to improve sales effectiveness and efficiency through implementation and maintenance of Vertiv's CPQ system. The CPQ Application Developer/System Analyst should have prior experience collecting, writing, and maintaining product and service configurator specification documentation and work with development teams to drive and execute results.

The CPQ Application Developer/System Analyst will work to achieve streamlined processes, superior quality of service, and outstanding reliability and availability. The CPQ Application Developer/System Analyst must be a self-starter who can work with minimal supervision, able to work independently, comes with can-do, jump-right-in attitude. The ideal candidate must be a team player and capable of growing into leadership responsibilities.

This position will be be based onsite at our Vertiv Westerville, OH - HQ location.

Responsibilities:

• Documentation and Analysis Skills - Document business processes and translate requirements into technical specifications. Collect, write, and maintain configurator specification documentation
• Developer Skills - Able to build new product configurators and maintain existing configurators using multiple programing languages such as BML, BMQL, SOAP, REST, JavaScript, CSS
• Communication Skills - Able to elicit and communicate requirements among stakeholders and present ideas in an easily comprehensible manner. Ability to communicate effectively verbally and in writing with both technical and non-technical stakeholders at all organization levels
• Interaction Skills - Able to work in a team setting and assist stakeholders in articulating problems and opportunities. Ability to work independently and as a member of a team
• Analytical Thinking and Problem Solving Skills - Effectively identify business issues and opportunities, assess proposed solutions and meet stakeholder needs
• Testing Skills - Collaborate with Marketing and Engineering to ensure the testing and proofing of configuration models prior to release
• Learning Skills - Able to learn new skills through a combination of being self-taught and through training classes, but mainly a desire to be a continuous learner
• Software Applications- skilled in use of contemporary project management and office productivity platforms to facilitate collaboration and communication among developers and stakeholders

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or related field
• 3 plus years of experience with CPQ platforms (Salesforce CPQ, Oracle CPQ, or similar)
• Experience collecting, writing, and maintaining configurator specification documentation
• Experience building new and complex product configurators, and maintaining existing configurators
• Experience in working with cross functional integrations between systems and in a highly cross functional environment
• Strong experience working with SaaS applications, including the ability to develop, extend, and debug cloud based solutions.
• Hands on expertise with REST and SOAP APIs is required to build and integrate CPQ modules with surrounding enterprise systems
• Ability to work in a flexible and adaptable manner with shifting priorities
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience working in an agile development environment
• Proficient in Microsoft Office applications
• Experience using ServiceNow preferred but not required
• Oracle CPQ certification preferred but not required
• Experience in a manufacturing environment preferred but not required

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About the Team