NetApp

Services Account Executive

NetApp$253K — $298K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of direct consulting or services sales experience in large-scale enterprise environments
  • Proven ability to originate and close services-led opportunities
  • Experience with platform-level concerns such as automation and performance optimization
  • Ability to navigate complex, matrixed environments
  • Strong business acumen and executive presence for engaging technical stakeholders
  • Experience with SOW creation and proposal development

Responsibilities

  • Serve as a trusted advisor on the value of Professional Services
  • Identify and qualify new services opportunities
  • Develop and present tailored service proposals
  • Build and maintain senior-level relationships with clients
  • Drive pipeline creation through engagement and account planning
  • Collaborate cross-functionally to align offerings with customer needs

Benefits

  • Comprehensive health insurance
  • Life insurance coverage
  • Retirement or pension plans
  • Paid time off and various leave options
  • Employee stock purchase plan
  • Offering of RSUs subject to terms
Full Job Description
Job Summary

Region: North America Strategics - EDA & Hi Tech

Job Summary

As a Services Account Executive, you are the face of the Professional Services (PS) organization to our clients and internal account teams. Your primary responsibility is to evangelize and sell NetApp's Consulting and Managed Services offerings, while helping customers unlock greater value from their data, infrastructure, and cloud investments.

This role operates in a hybrid capacity, blending overlay support with direct opportunity ownership. You will partner closely with NetApp account teams, solution architects, and technical specialists, while also proactively originating and driving service-led opportunities within strategic accounts. A key expectation is to evolve beyond traditional attach motions toward independently building and closing services engagements.

You will engage with large-scale enterprise and service provider environments, working with customers to identify needs across modernization initiatives such as hybrid cloud adoption, platform engineering, AI-enabled infrastructure, and operational transformation. Success in this role requires the ability to connect business outcomes to technical capabilities including automation, observability, reliability, performance optimization, and cost efficiency.

In this role, you will:
  • Serve as a trusted advisor to both customers and NetApp account teams on the value of Professional Services
  • Identify and qualify new services opportunities, including both attach and standalone services motions
  • Develop and present compelling service proposals aligned to customer priorities and operational challenges
  • Build and maintain senior-level relationships across customer organizations (Director through CIO/CTO-level)
  • Drive pipeline creation through proactive engagement, account planning, and service-led strategy
  • Collaborate cross-functionally to shape offerings that align with evolving customer needs, including emerging data and AI-driven use cases


**This is a quota-bearing role with a base plus incentive compensation structure and significant opportunity to exceed targets.

Job Requirements

      • 8+ years of direct consulting or services sales experience, preferably within large-scale enterprise, EDA & High Tech environments
      • Demonstrated ability to originate and close services-led opportunities, not solely attach to product sales
      • Experience engaging customers on platform-level concerns, including:
        • Instrumentation & telemetry / observability
        • Automation & orchestration
        • Reliability, availability, and performance optimization
        • Cost optimization / FinOps principles within large-scale environments
      • Proven ability to operate in complex, highly matrixed environments with both overlay and direct sales responsibilities
      • Strong business acumen combined with the ability to credibly engage technical stakeholders (architects, SREs, platform leaders)
      • Executive presence with strong communication skills; comfortable leading discussions with Director through CIO/CTO-level audiences
      • Experience with professional services scoping, proposal development, and Statement of Work (SOW) creation and negotiation
      • Highly self-motivated, with the ability to operate effectively in unstructured environments and proactively build pipeline
      • Strong collaboration skills, with a track record of influencing account teams and driving alignment across stakeholders
      • Proficiency in Microsoft Excel and PowerPoint

      Preferred Qualifications
      • Experience selling into or working with EDA & High Tech companies
      • Familiarity with AI/ML infrastructure, data platforms, or high-performance workloads
      • Exposure to cloud economics and FinOps frameworks
      • Experience working with or selling into platform engineering, DevOps, or SRE organizations


Education

    • BS/BA and a minimum of 8 years of applicable experience; or equivalent combination of related education, training, and industry experience
    • Quota-bearing sales experience required

Compensation:
The target salary range for this position is 253,300 - 298,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

About NetApp

NetApp is a global cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloud-like experiences on premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services and applications to the right people?anytime, anywhere. Learn more at www.netapp.com.
Learn more about NetApp
Size
12,000 employees
Market Cap
$12.7 billion
Industry
Net Income
$592 million
Founded
1992
5 Year Trend
+2.8%
Revenue
$5.5 billion
NASDAQ

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