Service Engineering Technician

Aurora Innovation$74K — $107K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years OEM Technician experience
  • 1-3 years experience with AV or Electric Vehicles
  • Strong diagnostics skills
  • Effective communication in writing and verbally
  • Experience with JIRA

Responsibilities

  • Collaborate with Vehicle Operations, Software, and Hardware for diagnostics and upgrades
  • Perform maintenance on mechanical and electrical components
  • Document and communicate technical findings
  • Own and escalate technical data when necessary
  • Provide quality service and work cross-functionally
  • Maintain a professional and clean workspace
  • Balance and prioritize multiple tasks

Benefits

  • Hybrid work environment with at least 3 in-office days per week
  • Annual bonus and equity compensation available
  • Supportive company culture focused on collaboration and integrity
  • Commitment to safety as a core organizational value
Full Job Description
What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We're searching for a Service Engineering Technician to join our team. This role will be focused on developing and validating a variety of complex repair strategies, and collaborating cross-functionally throughout our hardware organization, including our Systems, Reliability, Vehicle Integration and Fleet Operations teams to troubleshoot and upgrade Aurora Driver components. This position requires great attention to detail, excellent cross-team communication, documentation, and a solid diagnostic foundation. Must be comfortable solving difficult challenges, ready to roll up the sleeves to expedite repairs, and have a constant eye for quality. Must have experience using OEM diagnostic tools, methodologies, and a logical troubleshooting approach.

In this role, you will
  • Work closely with Vehicle Operations, Software, and Hardware performing diagnostics, test-plans, and vehicle upgrades.
  • Perform maintenance on complex mechanical and electrical components.
  • Document and communicate findings through internal processes
  • Take ownership and escalate data or findings when appropriate
  • Perform quality service and repair, work cross-functionally, and bring a can-do team spirit.
  • Maintain a clean and professional workspace.
  • Capable of balancing and prioritizing multiple tasks.
  • Mechanical aptitude: Assemble or build parts or jigs for prototypes, proficiency with mechanical fabrication (drill press, saws, hand tools, etc.).
  • Testing procedures: Build and setup test rigs for mechanical and/or electrical tests across multiple teams (Hardware, Systems, Devs...etc.).
  • Provides feedback, creates and implements processes and suggestions to new and/or improved workshop standards, protocols, and processes.

Required Qualifications
  • At least 3- 6 years OEM Technician Experience
  • At least 1-3 years AV and or Electric Vehicle experience
  • Solid diagnostics chops
  • Demonstrate knowledge of basic workshop etiquette, provide verbal and writing communication across all teams (No jerks)
  • Prior experience with JIRA

Desirable Qualifications
  • Direct manufacturing and prototyping experience a bonus
  • Prior experience working with autonomous vehicles
  • Experience with CAN bus issues

The base hourly wage range for this position is $35.75 - $51.75 per hour. Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Working at AuroraAt Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together - all without any jerks.

We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.

Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.

Our commitment to safety

At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization's long-term success by prioritizing working safely, no matter what.

About Aurora Innovation

Aurora Innovation is a technology company that develops self-driving car technology. The company was founded in 2017 by a team of experts in the field of autonomous vehicles, including former executives from Google, Tesla, and Uber. Aurora's technology is designed to enable vehicles to operate safely and efficiently in a variety of driving conditions, and the company has partnerships with a number of major automakers, including Volkswagen and Hyundai. Aurora is based in Boston, Massachusetts.
Learn more about Aurora Innovation
Size
600 employees
Market Cap
$1.3 billion
Industry
NASDAQ

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