Senior Vice President, Client Success, Project Manager

BNY Mellon

• $150K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Project management experience in financial services
  • Experience with FIX 4.4, XML, or API onboarding
  • Strong stakeholder management and communication skills
  • Ability to juggle multiple projects in a fast-paced setting
  • Agile, Scrum, or PMP experience/certification preferred
  • Bachelor's degree or equivalent; MBA preferred
  • 7-10 years of total work experience preferred

Responsibilities

  • Lead end-to-end client onboarding initiatives
  • Collaborate with cross-functional teams across Product, Technology, and Operations
  • Manage complex client-facing onboarding projects
  • Ensure successful production go-lives for clients
  • Support digital client delivery capabilities

Benefits

  • Competitive compensation and benefits programs
  • Access to flexible global resources
  • Focus on health and personal resilience
  • Generous paid leaves, including volunteer time
  • 401(k) plan and company-sponsored insurance plans
Full Job Description
Job Description

We're seeking a future team member for the role of Senior Vice President, Client Success, Project Manager, to join our API Onboarding Team, supporting our Outsource Clearing and Client Success team. This role is located in Lake Mary, FL.

This is an exciting opportunity for an experienced project manager with a strong background in financial services, client implementations, and API onboarding. You'll lead end-to-end onboarding initiatives and partner closely with clients and internal teams across Product, Technology, Operations, and Relationship Management to deliver seamless implementations and successful production go-lives. Cross-functional collaboration and leadership of complex client-facing onboarding initiatives. This role offers the opportunity to work on high-impact client initiatives while helping advance BNY's digital client delivery capabilities.

Key qualifications include:
  • Project management experience within financial services
  • Experience with FIX 4.4, XML, and/or API onboarding
  • Strong stakeholder management and client communication skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Agile, Scrum, or PMP experience/certification preferred


To be successful in this role, we're seeking the following:
  • Bachelors degree or the equivalent combination of education and experience is required with an MBA preferred.
  • 7-10 years of total work experience preferred.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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