Senior Specialist, Client Processing

BNY Mellon

• $88K — $105K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education and experience required
  • 5-7 years of work experience preferred
  • Experience in brokerage processing is a significant plus
  • Applicable local/regional licenses or certifications as needed
  • Strong analytical and troubleshooting skills essential

Responsibilities

  • Provide complex analytics and reporting services to enhance Client Processing systems
  • Manage moderate to complex external client issues effectively
  • Advise organizational units to ensure timely service delivery and issue resolution
  • Collaborate with teams to address problems and ensure timely resolutions
  • Participate in product development, enhancements, and system testing for high-value transactions
  • Solve complex problems by leveraging in-depth system knowledge
  • Support and potentially supervise lower-level client processing roles

Benefits

  • Opportunities for professional development and training
  • Collaboration with experienced professionals within the organization
  • Exposure to high-value transaction processing
  • Involvement in innovative product development and enhancements
  • Potential for career advancement in a supportive environment
Full Job Description
Job Description

"Client Processing - IC3Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. Provides support to lower level client processing roles.May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review, training and approval actions.Contributes to the achievement of related teams objectivesBachelors degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business..

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