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About the Role

Salesforce is looking for a Senior Technical Program Manager to lead complex, cross-functional programs within our IT Delivery Services organization — specifically supporting the Employee Success and Finance sub-pillar. In this individual contributor role, you'll be the connective tissue between engineering teams, business leaders, and executives, ensuring that critical programs are delivered with clarity, accountability, and measurable impact. If you thrive on turning ambiguity into action and love seeing large-scale programs land successfully, this role is for you.

What You'll Be Doing

• Lead programs and projects through the full lifecycle — from scoping and planning through execution, delivery, and retrospective — holding teams accountable for on-time, high-quality outcomes

• Partner with product management, engineering, and cross-functional stakeholders to define scope, deliverables, resource needs, and timelines; engage senior leaders and executives to build alignment and secure approvals on key milestones

• Identify and actively manage program risks, issues, and dependencies; develop and execute mitigation and contingency plans in collaboration with other TPMs

• Facilitate program meetings to drive key decisions and clear obstacles; maintain comprehensive documentation including status reports, governance materials, and leadership readouts covering risks, metrics, and decisions

• Coordinate handoffs, manage cross-program interdependencies, and drive retrospectives to embed continuous improvement into delivery practices

• Support PI Planning (for SAFe engagements) and other planning ceremonies, synthesizing outputs into actionable program materials

• Identify program budget needs and partner with portfolio management on quarterly forecasting, tracking, and reporting

What We're Looking For

Required Qualifications

• 7+ years of Technical Program Management experience in a highly matrixed enterprise environment, including 3+ years executing programs in a hybrid delivery model (Waterfall and Agile) using frameworks such as Scrum, Kanban, or SAFe

• PMP certification and at least one Agile certification (Scrum Master, SAFe, or equivalent)

• Proven ability to influence senior stakeholders and executives, build alignment across diverse teams, and communicate program status with clarity and confidence at all levels

• Experience establishing and maintaining program governance frameworks, including risk management, budget forecasting, and delivery reporting in a portfolio context

• Working knowledge of core HR and payroll platforms (e.g., Workday, Benefex, Equity Edge), financial systems (e.g., SPIFF, Concur), and integration technologies; ability to engage credibly with engineers and architects on data flows, system dependencies, and cross-functional technical trade-offs across payroll, equity, and financial operations

• Working knowledge of AI tools and how to apply them to drive delivery management efficiencies

Preferred Qualifications

• Experience supporting IT programs in the Employee Success or Finance domain

• Familiarity with portfolio management practices and tools

• Track record of building and maturing program governance frameworks from the ground up

Why Join?

This role puts you at the intersection of people, technology, and business — leading programs that directly shape how Salesforce operates and supports its employees globally. You'll have real visibility with senior leadership and the opportunity to drive meaningful improvements to systems that thousands of Salesforce employees rely on every day. You'll also join a team that genuinely invests in your growth as a program leader and Trailblazer.