Microsoft

Senior Technical Program Manager

Microsoft$119K — $234K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 4+ years in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • At least 2 years managing cross-functional projects.
  • Ability to meet Microsoft and customer security screening requirements, including a background check upon hire and every two years thereafter.

Responsibilities

  • Drive operational excellence and governance processes across multiple organizations, ensuring quality priorities and commitments are consistently tracked and resolved.
  • Establish governance frameworks and reporting mechanisms to enhance leadership visibility and accountability.
  • Translate strategies and quality objectives into actionable programs with measurable outcomes and team alignment.
  • Identify and lead initiatives for continuous improvement in quality and operational efficiency.
  • Utilize service health insights and business data to influence quality improvement efforts and program prioritization.
  • Embody and promote the organizational culture and values.
Full Job Description
Responsibilities

  • Drive Quality Rhythm of Business (ROB), governance, and operational excellence processes across multiple organizations, ensuring quality priorities, commitments, risks, and execution progress are consistently reviewed, tracked, and driven to resolution.
  • Establish and evolve governance frameworks, executive review cadences, and reporting mechanisms that provide leadership visibility, enable data-driven decision-making, and drive accountability across teams.
  • Translate organizational strategies, quality priorities, and service health objectives into actionable programs with clear deliverables, measurable outcomes, and cross-functional alignment.
  • Drive continuous improvement by identifying systemic gaps, operational inefficiencies, and recurring quality challenges, and leading initiatives that improve organizational effectiveness, scalability, and execution rigor.
  • Leverage service health signals, telemetry, and business insights to identify trends, measure program effectiveness, influence prioritization and investment decisions, and ensure teams focus on the highest-impact quality opportunities.
  • Embody our culture and values.


Qualifications

Required/Minimum Qualifications:

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 2+ years of experience managing cross-functional and/or cross-team projects.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred/Additional Qualifications:

  • Experience driving Rhythm of Business (ROB), governance, operational reviews, or organizational execution programs.
  • Experience working with large-scale cloud services, service operations, quality programs, or operational excellence initiatives.
  • Experience leading complex programs involving multiple stakeholders, teams, and organizational boundaries.
  • Experience leveraging automation, reporting, or AI-driven capabilities to improve operational efficiency and decision making.


#azdat #azuredata

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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