Senior Technical Business Analyst, #1078 Requirements Analysis • Technical Documentation • Client and Development Team Support Clearance U.S. Citizenship is required. Candidates must possess or be able to obtain a DHS final clearance. In this role, you will work closely with clients, developers, testers, project leaders, and other stakeholders to understand business needs and translate them into clear, actionable requirements and documentation. Your work will help the team deliver accurate, effective solutions that meet or exceed client expectations. You will also have opportunities to improve team processes, share your expertise, and help guide other team members in their professional development. You will thrive in this role if you are a detail-oriented and experienced business analyst who is comfortable working between business and technical teams. As a Senior Technical Business Analyst, you will lead and support requirements analysis, documentation, testing activities, and customer support throughout the software development lifecycle. The ideal candidate has a technical or software development background with exposure to React, Node.js, GitHub, and AWS cloud tools. You will use Jira and Confluence to organize requirements, document decisions, support delivery activities, and help maintain transparency across the project. This position requires someone who can manage competing priorities, identify opportunities for process improvement, and help guide others while maintaining a strong focus on accuracy and client service. The ability to ask thoughtful probing questions and effectively communicate the technical needs between stakeholders will be essential to success. Key Responsibilities • Lead the gathering, analysis, documentation, and validation of business and technical requirements • Work with clients and technical teams to clarify needs, identify gaps, and define solution requirements • Translate business needs into user stories, functional requirements, acceptance criteria, process flows, and supporting documentation • Support the creation and refinement of wireframes • Develop and maintain test plans, test cases, acceptance criteria, and other testing documentation • Support user acceptance testing and help confirm that delivered solutions meet documented requirements • Create and maintain clear technical, functional, and user-facing documentation • Provide Tier I customer support and assist with investigating and resolving user issues • Track requirements, action items, decisions, risks, and dependencies using Jira and Confluence • Collaborate with developers, testers, project managers, clients, and other intersecting teams throughout the software development lifecycle • Identify and recommend opportunities to improve processes, documentation, and team effectiveness • Help guide and mentor other team members in their career and professional development • Work independently while contributing across a variety of activities to support overall team success Required Qualifications • Bachelor's degree in a related field • Minimum of six years of related business analysis, technical analysis, software development, or project delivery experience • Experience gathering, analyzing, documenting, and managing business and technical requirements • Technical or software development background with exposure to React, Node.js, and GitHub • Experience working with AWS cloud tools • Experience using Jira and Confluence • Strong analytical, critical-thinking, and problem-solving skills • Demonstrated attention to detail, sound judgment, maturity, professionalism, and logical thinking • Excellent organizational skills with the ability to prioritize competing tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment • Excellent written and verbal communication skills • Ability to communicate clearly and diplomatically with clients, technical staff, project leadership, and other stakeholders • Ability to resolve issues and collaborate with team members to ensure client needs and expectations are met or exceeded • Ability to work independently, take ownership of assignments, and contribute ideas for process improvement • Ability and desire to mentor and support the professional development of other team members • Flexibility and willingness to work in a variety of capacities to support team and project success • Ability to obtain the required government security clearance, which requires U.S. Citizenship Preferred Qualifications • Knowledge of software development concepts, methodologies, and best practices • Experience supporting software development teams in an Agile environment • Experience creating wireframes, test documentation, technical documentation, and user-facing materials • Experience providing customer or Tier I application support Compensation The estimated salary range for this position is $80,000 - $140,000. This salary range is not a guarantee of compensation. The offered salary will be based on factors including relevant experience, geographic location, internal equity, and applicable contractual requirements. *Compensation may fall outside this range when appropriate.