Senior Tech (API) Business Systems Analyst (BSA)

CGI

$51K — $139K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years as a Business Systems Analyst
  • Must have Banking domain experience; Credit Card domain experience is a plus
  • Strong business analysis and leadership skills
  • Expertise in REST API and Microservices with SWAGGER
  • Experience working within an agile framework
  • Excellent analytical, problem-solving, and conflict resolution abilities
  • Strong verbal and written communication skills with solid technical writing experience

Responsibilities

  • Analyze and document detailed REST API requirements through user interviews and workshops
  • Translate requirements into user stories and create SWAGGER documentation
  • Participate in developing future business processes to support new products or services
  • Collaborate with stakeholders to identify improvement opportunities and challenges
  • Deliver findings and recommendations, escalating issues as needed
  • Maintain relationships with subject matter experts and stakeholders
  • Compile reports with recommendations for process improvements

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • 401(k) plan with matching contributions
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and well-being programs
Full Job Description
Senior Tech (API) Business Systems Analyst (BSA)

Category: Business Analysis (functional and technical)

Main location: United States, Texas, Pittsburgh

Position ID:J0526-1764

Employment Type: Full Time

Position Description:

This is an onsite role five days a week at our client location in Pittsburgh, Dallas, or Cleveland.

For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

Your future duties and responsibilities:

Analyzes, defines, and documents detailed REST API requirements through user interviews, facilitated workshops, and subject-matter expert engagement. Develops a clear understanding of the core accountabilities within the process and Data. Ensures the focus of activity remains on the highest-priority needs of the business.

. Gather requirements translate them to User stories, create swaggers and articulate to the rest of the team
. Participates in the development of future business processes and organizational structures needed to support new products and/or services. Documents future processes to determine how to proactively improve current business for the development of future procedures and models. Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
. Develops continuous improvement processes and strategies for current business procedures and systems. Collaborates with key stakeholders to Identify the challenges and opportunities to improve the business process and their impact.
. Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders.
. Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.
. Develops and maintains effective working relationships with supporting area management and staff.
. Generates and compiles reports, complete with recommended improvements to business processes and operational procedures. Builds the business case for a process or system change and provides detailed input into the change management and implementation.
. Develops and issues communications for business process changes.
. Escalates problems and mitigations to Manager.

Required qualifications to be successful in this role:

. 6+ years of work experience as Business Systems Analyst
. Banking Domain Experience is a MUST and Credit Card Domain Experience is a PLUS.
. Strong business analysis skills
. Experience working in agile framework
. REST API (Web services) and Microservices expertise with SWAGGER is must
. Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments
. Superior analytical and problem-solving and resolution skills, and ability to adapt quickly
. Self-motivation and strong time management and organizational skills
. Ability to tackle challenging work situations and to resolve conflicts in a positive manner
. Strong communications (verbal and written) skills and solid technical writing experience

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,600.00 - $139,300.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs
#LI-PS1
#2026NS

Skills:
  • Banking
  • Business Analysis
  • SQL
  • Swagger


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