Senior Systems Analyst [Dynamics 365 Finance & Operations]

CapServCo Limited Partnership

$90K — $110K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years administering ERP systems focused on Dynamics 365 Finance and Operations
  • Strong knowledge of Dynamics 365 F&O and related business analysis
  • Experience with data management and system configuration
  • Proficiency in Microsoft SQL (SSIS, SSRS, SSAS)
  • Familiarity with testing methodologies and user support
  • Excellent communication skills with technical and business stakeholders

Responsibilities

  • Provide technical support and troubleshooting for Dynamics 365 F&O
  • Analyze business requirements and create technical specifications
  • Design and customize Dynamics 365 F&O solutions
  • Assist with integrations between Dynamics 365 and other systems
  • Collaborate with stakeholders and IT team for project delivery
  • Troubleshoot system anomalies and root causes
  • Plan and execute system upgrades with minimal disruption

Benefits

  • Profit sharing
  • Flex days
  • RRSP contributions
  • Firmwide holiday closure
  • Wellness benefits
  • Concierge-like benefits
  • Work from anywhere in Canada in the summer for 4 weeks
Full Job Description
Summary
We are seeking a skilled IT professional with a focus on Microsoft Dynamics 365 Finance and Operations (F&O) to join our dynamic team. The ideal candidate will be responsible for administration, maintenance and support of the Microsoft Dynamics 365 F&O application. The role involves ensuring the system's optimal performance, support, security and reliability. This role requires a deep understanding of Microsoft Dynamics 365, Power Platform, BI reporting and SQL.

As a Senior Systems Analyst (Dynamics 365 Finance & Operations):
• Provide technical support and troubleshooting for the Dynamics 365 F&O and other integrated finance applications
• Analyze business requirements and translate them into technical specifications for Microsoft Dynamics 365 F&O
• Design, configure, and customize Dynamics 365 F&O solutions to meet business needs
• Assist with the implementation of integrations between Dynamics 365 and other systems
• Collaborate with business stakeholders, developers, and other IT team members to ensure successful project and enhancement delivery
• Troubleshoot system behavior anomalies, determine root cause, and the appropriate technical resolution
• Plan and execute system upgrades and updates, ensuring minimal disruption to business operations
• Stay updated with the latest Dynamics 365 features and updates to recommend improvements and optimizations
• Follow change management processes, including the creation and review of change requests
• Ensure compliance with security policies and best practices
• Create and maintain documentation for system configurations, processes and procedures
• Provide operational activities when required after-hours and on weekends
• Other relevant duties as assigned and required

Think you’ve got what it takes to be a Senior Systems Analyst (Dynamics 365 Finance & Operations)? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:
• 5+ years professional experience administering ERP systems with a specialization in Dynamics 365 Finance and Operations
• Strong knowledge of D365 F&O, business analysis, system configuration, and data management.
• Familiarity with testing methodologies and user support
• Strong understanding of Business accounting and financial processes
• Proficiency with Microsoft SQL including SSIS, SSRS, SSAS, stored procedures and other SQL functions
• Experience with Dynamics 365 integration tools and techniques
• Experience managing automated workflows using Microsoft Power Automate
• Familiarity with DevOps practices and tools, including Azure DevOps, Git, and CI/CD pipelines
• Excellent problem-solving skills and attention to detail
• Excellent verbal and written communication skills to interact with business and technical stakeholders

What’s in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

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