Full Job Description
Job Description:
"Skills Required:
• IT experience with at Solution Architect, Enterprise Architect, or CRM Architect.
• Extensive experience documenting current-state and target-state architectures.
• Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems.
• Deep understanding of enterprise application integration patterns.
• Proven experience assessing and rationalizing complex technology landscapes.
• Experience creating: Solution Architecture Documents, Application Inventories, Integration Diagrams, Runbooks, Deployment Guides, Governance Models, Support Transition Documentation
• Strong knowledge of: CRM platforms, Web platforms and CMS solutions, Customer portals, ERP integrations, Customer data management
• Ability to conduct discovery workshops and extract information from technical and business stakeholders.
• Strong understanding of application support models and operational governance.
• Experience working with architecture repositories and architecture management tools.
• Strong communication and presentation skills with the ability to explain complex technology concepts to leadership teams
Good to Have
• Experience presenting recommendations and findings to CIO-level stakeholders.
• Experience in homebuilding, construction, real estate, or customer-centric industries.
• Experience supporting ERP systems such as JDE.
• Experience with customer experience transformation initiatives.
• Knowledge of AI-assisted customer engagement solutions.
• Experience establishing architecture governance functions.
• Experience leading support transition and knowledge transfer engagements.
Salary Range - CA$ 90,000 - CA$ 120,000 Per Year
TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.