Uber

Senior Strategy & Operations Manager

Uber$123K — $137K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in operations, analytics, or program management
  • Bachelor's in Business, Engineering, Economics, or related field
  • Proven track record in driving complex initiatives
  • Strong analytical skills with SQL and data interpretation experience
  • Familiarity with programming languages like Python or R

Responsibilities

  • Navigate ambiguity and shifting priorities to provide value
  • Collaborate with cross-functional teams to advocate for scalable solutions
  • Analyze data to identify business trends and operational impacts
  • Build and maintain analytical products for global teams
  • Drive project delivery by managing multiple complex projects
  • Identify patterns and escalate issues to enhance operational support

Benefits

  • Participation in Uber's bonus program
  • Eligibility for equity awards
  • Access to various employee benefits
  • Opportunities for professional growth and development
  • Dynamic work environment focused on real-world impact
Full Job Description
Job Description

Cleaned Document
About the role and team

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. In this role, you will bridge digital and real worlds, powering movement and shaping communities through scalable analytical products and operational excellence. You will be part of a team that creates an environment where excellence is the norm and where we move fast and stay resilient to adapt to constant change.

This role is not about following a polished playbook; it is about navigating ambiguity and making smart decisions with imperfect information. You will need to take ownership, stay adaptable, and build with both urgency and care. If you are energized by the messy reality of doing big things and motivated by real-world impact, this is where you will grow.

What you'll do
  • Navigate ambiguity and shifting priorities to unlock value for internal stakeholders and the millions of people who rely on the Uber platform every day.
  • Collaborate across disciplines-including Product, Legal, S&P, Community Operations, and Policy-to advocate for scalable solutions and influence product roadmaps by translating operational insights into business impact.
  • Analyze data to understand business trends, identify opportunities, and assess the impact of operational changes while translating customer empathy into effective product solutions.
  • Build and maintain operational and critical analytical products that help monitor and diagnose complex metrics for diverse teams across global markets.
  • Drive project delivery by independently managing and executing multiple complex projects in a fast-paced environment where you must track the details even when things get messy.
  • Identify patterns and escalate issues that impact experience at scale, contributing to how support and operations improve over time.


Basic Qualifications
  • 5 + years of experience in operations, analytics, or program management.
  • Bachelor's degree in Business, Engineering, Economics, or a related field.
  • Demonstrated track record of delivering growth, driving complex initiatives across multi-stakeholder environments
  • Strong analytical and quantitative skills, with hands-on experience in SQL and data interpretation. Experience with modern programming languages such as Python or R.


Preferred Qualifications
  • Proven ability to work well in ambiguity and solve complex, multifaceted problems.
  • Strong systems thinking and cross-functional collaboration skills to navigate tension and influence without authority.
  • Experience in the tech or mobility industry with a focus on product analytics or business operations.
  • A self-starter who thrives in an environment of responsibility and independence, making smart judgments in spite of ambiguity.


Responsibilities

For Canada-based roles: The base salary range for this role is CAD $123,000 per year - CAD $137,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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