Senior Store Sales Manager

Mattress Firm, Inc.

$97K — $119K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of retail management experience, preferably in a sales-driven environment.
  • Strong leadership skills with a focus on team development and performance.
  • Experience in managing KPIs and driving sales results across multiple locations.
  • Excellent communication skills for engaging with different levels of staff and management.
  • Ability to lift or move 50+ pounds as required by job duties.

Responsibilities

  • Drive individual and team sales performance and KPIs across multiple store units.
  • Train and coach store employees on sales techniques and product knowledge.
  • Ensure that customers have an exceptional in-store experience by leading focused selling programs.
  • Communicate with field employees to address operational concerns and inquiries.
  • Assist in staffing, interviewing, and hiring qualified candidates for multiple stores.
  • Conduct workforce management activities including scheduling and payroll reconciliation.
  • Collaborate with marketing on social media strategies to enhance brand awareness and sales.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching to boost retirement savings.
  • Mental health and life resources for overall well-being.
  • Comprehensive medical, dental, prescription, and vision plans.
  • Flexible pay options with the opportunity to get paid on-demand.
  • Employee discounts on a variety of Mattress Firm sleep products.
Full Job Description

May provide support to stores in Bothell, WA as needed.

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. 

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.

  • Drive individual and team sales performance and KPIs
  • Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
  • Create an environment where customers always at the center and have an exceptional experience
  • Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates
  • Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
  • Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
  • Achieve or exceed individual store financial targets through effective execution and customer service at the store level
  • Ensure store execution of product merchandising, marketing, and POP standards
  • Ensure company policies, including appearance and functionality standards, and state regulations are followed
  • Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
  • Lift or move 50+ pounds.

Benefits Included:

  • Excellent career growth opportunities through on-the-job training and development programs 
  • 401(k) with employer matching 
  • Mental health and life resources  
  • Medical, dental, prescription, and vision plans  
  • Get paid on-demand
  •  Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $97,000 to $119,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 09/18/2026.

Diverse Candidates are Encouraged to Apply.



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