Intuit Inc

Senior Staff Product Manager - Recommendations Platforms

Intuit Inc • $205K — $278K *
Oakland, CA 94601In-Person
Consumer Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of product management experience in technical platform or infrastructure products
  • Deep technical fluency with APIs, distributed systems, and ML platform architecture
  • Preferred experience with recommendation systems and personalization
  • Proven ability to launch scalable platform capabilities across teams
  • Focus on building reusable platform solutions
  • Experience collaborating with data science teams to productionize models
  • Strong communication skills for both technical and executive audiences
  • Adaptable and outcomes-driven in complex problem-solving environments

Responsibilities

  • Own vision and strategy for online and offline recommendation platforms
  • Drive real-time personalization through effective platform management
  • Lead batch recommendation systems for personalized notifications
  • Unify online and offline platforms for cohesive learning
  • Build reusable capabilities for faster product development
  • Modernize platforms through architectural migrations
  • Extend recommendation systems across Consumer Group brands
  • Translate complex projects into clear strategic frameworks

Benefits

  • Competitive compensation package
  • Potential for cash bonuses and equity rewards
  • Regular assessments of pay equity across demographics
  • Encouragement of a performance-driven culture
  • Flexible work arrangements and progressive company policies
Full Job Description
As a Senior Staff Product Manager on the Personalization team within Intuit's Consumer Group, you will own the recommendation platforms that decide what we show each member, where, and when. You'll set a unified vision across our real-time (online) and batch (offline) recommendation systems; the platforms that power everything from the offers, content, and stories members see in the app to the personalized notifications we send across email, push, and emerging channels.

This is one of the most critical technical product roles in the organization. These platforms already power the entirety of Credit Karma's personalized content across all surfaces and channels and have delivered step-change improvements in efficiency, cost, throughput, and revenue unlock; and they're now at an inflection point. You'll guide them through a generational architecture shift, build the reusable capabilities that unlock our most important AI and personalization programs, and extend them across all of Intuit's Consumer Group brands. You'll operate at the intersection of product, engineering, and data science, making deep technical tradeoffs and turning platform decisions into measurable business impact.

Responsibilities

  • Own the recommendation platforms (online and offline/batch) vision. Set the long-term, unified strategy and roadmap across Credit Karma's and TurboTax's online (real-time) and offline (batch) recommendation platforms; the systems that determine what to show each member, where, and when, across the app and our messaging channels.
  • Power real-time personalization at scale. Own the real-time recommendation and ranking platform that personalizes in-product experiences; orchestrating eligibility, business rules, model scoring, and ranking to serve the right offers, content, and stories in the moment.
  • Own the offline recommendation platforms. Drive the platform that generates personalized recommendations in batch to power notifications and other channels at scale, continuing to push step-change gains in efficiency, cost, and throughput.
  • Unify online and offline. Bring our online and offline platforms onto a shared roadmap so cross-channel learnings compound; the same models and signals improving both the in-app experience and our messaging.
  • Build reusable platform capabilities. Shift the platform from one-off integrations toward reusable, self-serve primitives that let data science and product teams ship faster, and prioritize the foundational capabilities that unlock our highest-impact programs.
  • Drive platform modernization and adoption. Lead the migration of surfaces onto our next-generation recommendation architecture, and partner with engineering to scale model serving and inference, decompose legacy components, and reduce technical debt; sequencing the work to balance technical evolution with business impact.
  • Extend across Consumer Group brands. Partner with platform and brand teams to evolve our recommendation systems into capabilities other Intuit Consumer Group brands, such as TurboTax, can adopt, advancing a unified cross-brand personalization vision.
  • Own delivery and partnership end-to-end. Translate complex, ambiguous needs into clear requirements, decision documents, and roadmaps for engineering, data science, and leadership; own strategy through execution and measurement, and partner closely with engineering, data science, verticals, and marketing from concept to launch.


Qualifications

  • 8+ years of product management experience, with a strong track record owning technical platform or infrastructure products in a cross-functional setting
  • Deep technical fluency; comfortable with APIs, distributed and real-time systems, and the architecture of ML platforms, and able to engage engineers and data scientists as a credible technical partner who makes sound architecture tradeoffs
  • Experience with recommendation systems, ranking, personalization, or machine learning platforms (such as model serving and inference, feature stores, or experimentation) is strongly preferred
  • Proven ability to ship platform capabilities at scale across multiple teams, balancing long-term technical investment against near-term business outcomes
  • A bias toward reusable platform thinking over one-off solutions; you build primitives, not band-aids
  • Experience partnering closely with data science and ML teams to take models from concept to production
  • Track record of translating complex problems into clear narratives, decision documents, and roadmaps, and driving alignment across senior stakeholders
  • Excellent written and verbal communication; able to craft strategic narratives for executives and technical specs for engineers alike
  • Outcomes-motivated, comfortable with ambiguity and rapidly changing priorities, and energized by large-scale, high-complexity problems


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Oakland $205,500 - $278,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

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At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

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Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

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Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

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Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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