Job DescriptionAre you a highly organized, proactive professional who thrives on bringing clarity, structure, and momentum to complex projects? We're looking for a
Marketing Operations & Project Coordinator to play a critical role in driving the successful delivery of marketing initiatives across the organization.
In this highly visible position, you'll serve as the connective tissue between stakeholders, creative teams, vendors, and business partners-ensuring projects are prioritized, executed efficiently, and delivered on time. From managing project intake and coordinating cross-functional workstreams to tracking performance metrics and supporting operational improvements, you'll help create the processes and discipline that enable our teams to do their best work.
If you enjoy solving problems, keeping multiple priorities moving forward, leveraging data to drive decisions, and working with a collaborative team in a fast-paced environment, this is an opportunity to make a meaningful impact while helping shape the future of marketing operations.
ResponsibilitiesIntake & Project Coordination- Manage and facilitate the intake process for marketing and shared services requests
- Ensure requests are appropriately documented, scoped, prioritized, and routed to the appropriate teams
- Coordinate project timelines, deliverables, and status updates across multiple workstreams
- Monitor project progress and proactively identify risks, dependencies, or schedule impacts, and proactively follow up with stakeholders to maintain accountability and execution discipline
- Support project kickoff, planning, and stakeholder communications throughout the project lifecycle
Workflow & Operations Support- Assist with resource tracking and project workload visibility; Maintain visibility into creative team workload and resource availability to inform and assign project assignments, prioritization, and delivery planning
- Maintain project plans, work management systems, and operational documentation
- Ensure projects follow established governance, processes, and service delivery standards
- Support process improvement initiatives and identify opportunities to enhance operational efficiency to improve consistent execution and participation
Vendor & Contract Support- Coordinate onboarding and engagement activities for agencies, contractors, and external partners
- Track contract renewals, statements of work, invoices, and vendor deliverables
- Partner with Procurement, Finance, and business teams to support vendor management activities
- Maintain documentation related to external partners and project budgets
- Develop recurring reports and dashboards to provide visibility into project demand, throughput, and delivery status
- Track key operational metrics and assist with reporting on team performance and workload trends
- Support data collection and analysis for leadership reviews and planning discussions
- Maintain accurate project and operational records
QualificationsRequired- Bachelor's degree in Marketing, Business, Communications, Project Management, or related field
- 5+ years of experience in project management, marketing operations, business operations, or a related discipline
- Experience coordinating projects across multiple stakeholders and teams
- Strong organizational and time-management skills
- Proficiency with project management tools such as Asana, Workfront, Monday.com, Jira, or similar platforms
- Experience with Excel and basic reporting
- Excellent written and verbal communication skills
Preferred- Experience supporting marketing, creative, digital, or shared services teams
- Experience working with vendors, contracts, or procurement processes
- Familiarity with KPI reporting and dashboard development
- Experience supporting process improvement or workflow optimization initiatives
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