Job DescriptionWe're seeking a future team member for the role of Senior Specialist, Investor Services Operations to join our Investor Services Operations team. This role is located in Boston, MA. In-office requirement is four days.
In this role, you'll make an impact in the following ways:- Conducts, analyzes, and reports on transfer agency operations activities for clients of moderate complexity.
- Leads client onboarding and internal conversions.
- Conducts key metric reporting and consults on daily Transfer Agency processes.
- Assists management in the day-to-day operations of the business by resolving escalated issues.
- Conducts reviews of processes and procedures to reduce risk, enhance efficiency, and make recommendations for modification to improve productivity.
To be successful in this role, we're seeking the following:- Bachelor's degree or the equivalent combination of education and experience is required.
- 3-5 years of total work experience preferred.
- Experience in transfer agency operations preferred.
- Applies key controls/processes to identify potential risk and analyzes business data to identify trends to mitigate risk or enhance client relationships.
- Provides guidance to less experienced team members as needed and contributes to the achievement of team objectives.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
