Tiffany & Co

Senior Specialist, Content Innovation & Training

Tiffany & Co • $100K — $120K *
New York, NY 10025In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
  • Strong expertise in luxury visual standards and high-end retail environments
  • Proven experience creating visual guidelines, training content, and learning frameworks
  • Excellent visual, written, and verbal communication skills
  • Strong project management and stakeholder alignment abilities
  • Proficiency in Adobe Creative Suite, particularly Photoshop

Responsibilities

  • Own the creation and governance of global visual merchandising guidelines across all store formats
  • Translate brand DNA and marketing strategies into clear visual rules and principles
  • Define standards for product presentation and storytelling in collaboration with the styling team
  • Design and deliver structured training programs for visual merchandising teams
  • Facilitate workshops that inspire creativity while ensuring operational excellence
  • Create scalable training tools for global teams with consideration of regional nuances
  • Research design trends and visual storytelling to enhance luxury retail environments

Benefits

  • Opportunities for professional development and training
  • Collaborative work environment with cross-functional teams
  • Involvement in high-luxury brand initiatives
  • Exposure to innovative visual merchandising practices
  • Engagement with external creative partners for content development
Full Job Description
Job Description

Position Overview:

The Senior Specialist Content Innovation & Training shapes how the brand's visual merchandising vision is communicated and implemented across all retail environments. The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.

Key Accountabilities:

Visual Guidelines and Brand Standards
  • Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
  • Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
  • Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team

Training
  • Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
  • Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
  • Create scalable training tools that support global teams while allowing for regional nuance

Collaboration, Innovation, and Leadership
  • Act as a strategic partner to VM Styling and design teams
  • Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
  • Manage external agencies or creative partners for content development when required
  • Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments

Luxury Products Handling
  • Handle and process product requests supporting Global CVM initiatives
  • Maintain accurate inventory and reporting of products allocated to the Product Presentation team

Required Qualifications:

  • 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
  • Strong expertise in luxury visual standards and high-end retail environments
  • Proven experience creating visual guidelines, training content, and learning frameworks
  • Excellent visual, written, and verbal communication skills
  • Strong project management and stakeholder alignment abilities
  • Adobe Creative Suite, Photoshop


Preferred Qualifications:
  • Detail-oriented with an uncompromising eye for quality and consistency
  • Strategic thinker with strong hands-on execution skills
  • Natural educator and storyteller who can translate complexity into clarity
  • Collaborative, influential, and comfortable operating across global teams


About Tiffany & Co

Tiffany & Co. is a luxury jewelry and specialty retailer that sells jewelry, watches, fragrances, and accessories. The company operates in three segments: Americas, Asia-Pacific, and Europe. The Americas segment includes sales in the United States, Canada, Mexico, Brazil, and Chile. The Asia-Pacific segment includes sales in China, Japan, Australia, Singapore, and Korea. The Europe segment includes sales in the United Kingdom, Italy, Germany, and France. Tiffany & Co. is headquartered in New York, New York and operates over 300 stores worldwide.
Learn more about Tiffany & Co
Size
14,100 employees
Market Cap
$16 billion
Industry
Retail & Consumer Goods
Net Income
$287.5 million
Founded
1837
5 Year Trend
+0.8%
Revenue
$3.6 billion
NASDAQ
TIF
* Ladders Estimates

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