Senior Specialist, Client Processing

BNY Mellon

$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required
  • 5-7 years of work experience preferred
  • Experience in brokerage processing preferred
  • Applicable local/regional licenses or certifications required by the business

Responsibilities

  • Provide complex analytics and reporting services to improve Client Processing systems
  • Manage complex external client issues and advise organizational units for timely resolutions
  • Collaborate with teams to address and resolve problems promptly
  • Participate in product development and system testing for processing high-value transactions
  • Enhance product features to ensure efficiency in client processing

Benefits

  • Access to flexible global resources and tools for personal and professional growth
  • Focus on health and personal resilience
  • Generous paid leaves, including paid volunteer time
  • Eligibility for a 401(k) plan and Company-sponsored insurance plans for employees and dependents
  • Participation in performance-based incentive awards
Full Job Description
Job Description

We're seeking a future team member for the role of Senior Specialist, Client Processing to join our Loan Operations on Balance Sheet team. This role is located in Pittsburgh.

In this role, you'll make an impact in the following ways:
  • Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
  • Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues.
  • Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner.
  • Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

To be successful in this role, we're seeking the following:
  • Bachelor's degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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