Job Title: Sr. Solutions Engineer

Location: New York, NY (In-office 4x per week "Grand Central")

Company: Kizen, www.kizen.com

About the Role

We are seeking a dynamic Sr. Solutions Engineer to join our growing team. This role will require strong pre-sales experience, along with strong technical implementation experience. In this customer-facing role, you will partner with customer technical teams to drive successful post-sale implementations. Reporting directly to the VP of Solutions (insurance & financial services), you will leverage your technical expertise in enterprise solutions to showcase Kizen's value, solve complex customer challenges, and deploy production ready solutions.

Key Responsibilities

What You'll be Doing

• Owning the technical architecture of client solutions - reconciling competing business, technical, and data requirements into a single coherent design that's actually buildable on the platform
• Leading technical implementation end to end - spending the majority of your time hands-on in Kizen configuring, integrating, testing, and iterating, not just designing on paper
• Transforming client needs into powerful solutions using our low-code platform
• Configuring scalable solutions for clients within Kizen, executing their business requirements
• Guiding clients through the entire deployment journey, from kickoff to go-live
• Owning the solution post-go-live, troubleshooting issues, debugging integrations, and ensuring it runs reliably in the client's real environment
• Working with APIs, automation tools, and data pipelines to build seamless integrations between platforms
• Partnering directly with client development teams on integration design, data flow, and technical implementation
• Cleaning and transforming data to ensure every field lands in the right place, at the right time
• Building test plans and validating solutions against requirements before and after go-live
• Operating in ambiguity and uncovering undocumented requirements and unstated constraints that only surface during implementation
• Identifying solution gaps and translating them into clear, prioritized feedback for the product team
• Leading business discovery and translating complex requirements into clear, actionable technical documentation
• Delivering hands-on training to help clients unlock the full potential of Kizen
• Continuously identifying areas to improve processes using real-time data insights
• Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
• Comfortable occasionally supporting pre-sales scoping and technical conversations as an early team member

Requirements

Minimum Requirements - What You Bring

• 5+ years in SaaS implementation, solution delivery, solutions engineering or hands-on technical consulting
• Successful lead pre/sales activities with enterprise clients.
• Experience architecting data models and system integrations (APIs, ETL processes), particularly between systems like EMRs, CRMs, ERPs, etc.
• Hands-on experience with data transformation (Excel, Python, ETL/API work)
• Hands-on technology implementation skills (configuring, testing, iterating SaaS solutions)
• Strong debugging and troubleshooting skills across integrations, data pipelines, and APIs
• Comfortable reading documentation and tracing data through unfamiliar systems to diagnose issues
• Demonstrated ability to write clear business and technical requirements
• Takes end-to-end ownership. You measure success by whether the client's solution works in production, not by whether the design was sound
• Able to operate independently and drive a deployment forward without a playbook or a team to lean on
• Solid understanding of business processes, operations, and workflow optimization
• Able to work credibly with both business stakeholders and technical/engineering teams, translating between them
• Fast learner able to quickly ramp into new industries and use cases with confidence and curiosity
• A knack for teaching others - whether it's running a training or creating killer documentation
• Proactive mindset: you don't wait for problems to come to you - you go find them (and fix them)
• Obsessive attention to detail - you take pride in precision
• A growth mindset: you're hungry to learn, adapt, and level up every single day

Ideal Candidate will have:

• Experience in regulated industries like healthcare, (insurance or financial services preferred)
• Successfully led enterprise engagement starting at pre/sales to driving successful implementation.
• Strong technical foundation with the ability to discuss architecture, APIs, and integration patterns fluently
• Fluent in SQL, Excel wizardry, or Python scripting. Prompt engineering experience is a plus
• Understanding of AI, ML, and automation concepts (we can teach this!)
• Familiarity with cloud platforms (AWS, GCP, Azure) and modern software development workflows
• A deep love for tech, data, and using both to drive better outcomes

Location & Culture

This is an in-person role in NYC. We work in a high-performance culture where everyone has outsized impact. If you're excited about working at the pace of a startup while building something transformative we'd love to hear from you.

What We Offer

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO

The base salary range for this position is $150,000-$215,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you're excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!

OTE - $197,000-$262,000. Commission is uncapped.

Compensation Range

$150,000-$262,000 USD