CARTO

Senior Solutions Engineer

CARTO$120K — $145K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in a customer-facing technical role focused on GIS or spatial data science
  • Hands-on experience with major cloud data warehouses like BigQuery or AWS Redshift
  • Proficiency in SQL and Python, with basic JavaScript skills
  • Familiarity with AI tools and concepts, particularly in an enterprise context
  • Understanding of traditional GIS platforms like Esri or ArcGIS
  • Knowledge of US market practices for enterprise procurement and technology evaluation

Responsibilities

  • Collaborate with Sales to uncover customer challenges and objectives
  • Develop comprehensive solutions to address business problems
  • Lead technical discussions and architecture reviews for enterprise engagements
  • Translate client requirements into functional scopes and proposals
  • Create proofs of concept using customer data to demonstrate platform capabilities
  • Conduct onsite workshops and discovery sessions with clients
  • Represent the company at industry events and conferences

Benefits

  • 100% medical, dental, and vision coverage for employees
  • Flexible work hours in a casual environment
  • Generous time off policy
  • 401k plan with company match
  • Stock options and growth opportunities in a diverse workplace
Full Job Description
Senior Solutions Engineer

Department: Sales

Employment Type: Full Time

Location: USA

Description

Our Solutions Engineers are technical and creative and enjoy solving new and complex problems. This is a key hire for our largest market. Across the US, organizations are moving off decades-old desktop and server GIS onto the cloud and AI stack they already own, and they need a technical partner who can show them what that looks like with their own data.

The position is fully remote, based in the United States, with a preference for the East Coast for overlap with our teams in New York and Madrid. This is a hands-on, customer-facing role, so expect to travel one to two times a month for customer onsites, workshops, and industry events, with occasional trips to Europe for company and team gatherings.

Remote in USA

What You'll Do

As a Senior Solutions Engineer, you won't just be demonstrating features; you'll be a true partner, guiding prospects and clients to understand their real challenges and goals. Following the Great Demo! framework, you will:
  • Work closely with our Sales team, helping them to not only understand what a customer wants to achieve, but more importantly, to uncover the underlying "why."
  • Build a vision for a solution that solves a business problem, guiding the account team and organizing internal resources to deliver a winning proposal.
  • Own the technical narrative on enterprise deals end to end: architecture discussions with cloud and data teams, security and governance reviews, and readouts to executive buyers.
  • Communicate clearly in both technical and business conversations, with audiences that range from GIS and data practitioners to the executives who sign.
  • Turn requirements into a functional scope and commercial proposal for our platform and professional services, always keeping the client's strategic "why" in mind.
  • Build proofs of concept that show the platform working on the customer's data: CARTO Workflows, AI Agents inside Builder maps, and small applications with deck.gl.
  • Get in the room with customers: run discovery sessions and hands-on workshops onsite, and represent CARTO at conferences, industry events, and partner events across the territory.
  • Help customers weigh a move away from traditional GIS, mapping what they run today against what CARTO does inside their warehouse, and being straight about where the work actually sits.
  • Position CARTO in competitive procurements and RFPs, showing why running analysis where the data already lives, under the customer's own governance and approved models, changes the result.
  • Bring what you learn in the field back to Product, and share it with the rest of the Solutions Engineering team.
  • Take part in business development to help grow the territory.


What You'll Bring
  • Communication skills: You explain complex ideas clearly and listen well enough to find what a client actually needs, not just what they asked for.
  • Geospatial experience: 5 or more years in a customer-facing technical role, presales, GIS consultancy, or spatial data science, including a track record on enterprise deals.
  • Cloud knowledge: Hands-on experience with at least one major cloud data warehouse (BigQuery, Snowflake, Databricks, AWS Redshift, Oracle), and comfort discussing how they are secured, governed, and billed.
  • Development skills: SQL and Python in your daily work, plus enough JavaScript to put a working front end in front of a customer. Familiarity with PostGIS, REST APIs, and spatial indexes such as H3 is a plus.
  • AI fluency: You use AI chat and coding agents in your own work and can speak credibly about where LLM-based agents help, where they need guardrails, and why auditability matters to an enterprise. Curiosity counts for more here than a formal background.
  • Traditional GIS context: Familiarity with Esri, ArcGIS, or similar platforms, so you can translate between how a team works today and how they would work on CARTO.
  • US market knowledge: Experience supporting US enterprise or public sector buyers, and how they evaluate, procure, and secure new technology.
  • Willingness to travel: You would rather be in the room than on a call, and you are happy travelling regularly across the US, plus the occasional trip to Europe.
  • Collaborative spirit: A collaborative style that works well with autonomy in a flexible, fast-moving environment.
  • Optimistic and eager: Most of all, you are optimistic, curious, smart, and keen to learn.


Benefits
  • Competitive compensation.
  • Flexible work hours in a focused but casual environment.
  • Excellent benefits, including 100% medical, dental, and vision coverage for employees.
  • Generous-really generous-time off, 401k with match, and stock options.
  • Growth prospects at a truly welcoming, multicultural and multilingual company.

About CARTO

Industry
Founded
2012

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