Elasticsearch

Senior Solutions Architect - SLED Chicago / Indianapolis

Elasticsearch$107K — $170K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field with 3+ years of experience in technology solutions or cloud technologies.
  • Professional experience with solution architecture on major cloud providers (AWS, Azure, GCP).
  • 6+ years in technology domains like software development, cloud computing or infrastructure security.
  • Experience implementing SaaS platforms, particularly high-performance cloud-based solutions using web technologies.
  • A proven history in technical presales with skills to earn customer trust and articulate technology benefits.

Responsibilities

  • Acting as the main technical contact for accounts in the designated territory.
  • Understanding and addressing customer goals to showcase Elastic's offerings.
  • Building and nurturing relationships with key stakeholders in customer organizations.
  • Participating in all stages of account planning, from discovery to securing the technical win.
  • Educating partners and supporting them in the sales process through onboarding and knowledge transfer.
  • Creating collateral and collaborating internally to address client-specific needs.
  • Advocating for customer feedback to engineering and leadership teams for continuous improvement.

Benefits

  • Competitive pay not based on previous salaries.
  • Health coverage for employees and their families in multiple locations.
  • Flexible work schedules and location options.
  • Generous vacation days policy.
  • Financial donation matching up to $2000 and volunteer hours provided each year.
  • Minimum of 16 weeks of parental leave offered to support new parents.
Full Job Description
What Is The Role

As a SLED Sr. Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
What You Will Be Doing
  • Serving as the technical point of contact for your accounts and account managers in your assigned territory.
  • Building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs.
  • Creating and owning value based relationships at all levels in customer organizations.
  • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
  • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
  • Advising the sales team on effective ways of positioning Elastic products, solutions and services.
  • Onboarding, educating and enabling our partners, and supporting them in sales cycles.
  • Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
  • Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
  • Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring:
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field AND 3+ years of proven experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
  • Professional experience in architecting/operating solutions built on one or more cloud service providers like AWS, Azure, or GCP.
  • Experience with cloud solutions, virtual platforms, software development, and operational management practices.
  • 6+ years of experience in specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
  • Implementation experience with SaaS platforms using web technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs), particularly cloud-based, high-performance solutions.
  • A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer's trust.
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
  • An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
  • The ability to inspire groups, both large and small.
  • A willingness to travel 40% within region, as well as occasionally internationally.

#LI-AM2

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$107,500-$170,100 USD

The typical starting Target Variable range for this role is:

$46,000-$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500-$242,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

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