Tanium

Senior Solution Engineer

Tanium$146K — $224K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in operations or sales within endpoint operations/security
  • 4+ years in customer-facing roles
  • Experience in software pre-sales or technical selling
  • Ability to present effectively to C-Suite and technical audiences
  • Familiarity with AI tools for data analysis and content generation
  • Proven track record of managing complex projects successfully
  • Strong knowledge of IT security and operations
  • Hands-on experience with endpoint security, IT operations management, or compliance

Responsibilities

  • Engage with sales team to shorten sales cycles
  • Lead initial customer discovery meetings and demos
  • Translate customer challenges into technical solutions
  • Act as a technical expert during sales engagements
  • Collaborate with business partners for improved customer experience
  • Effectively communicate customer needs through various mediums
  • Develop relationships with customers and partners
  • Participate in marketing events and training sessions
  • Support sales, marketing, product, and operations teams for efficiency
  • Travel up to 30-50% for customer engagement

Benefits

  • Equity awards
  • Comprehensive health benefits (medical, dental, vision)
  • Family planning benefits
  • Health savings and flexible spending accounts
  • 401(k) retirement plan with company match
  • Life and disability insurance
  • Business travel accident insurance
  • Employee assistance programs
  • Well-being benefits
Full Job Description
The Basics:

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Solution Engineering team works closely with Sales and Customer Success (CS) teams as well as with our business partners (resellers, MSPs, and GSIs) to engage current and potential customers. We map strategy and technology to business outcomes, help customers manage through change, and accelerate revenue by driving and leading the technology evaluation stage of the sales cycle, executing compelling platform demos, and delivering comprehensive Proof of Value (POV).

You will be engaged in interactive pre-sales discovery meetings, analysis of customers' current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium's transformative enterprise operations and security platform to the relevant stakeholders, from C-level to the technology user.

What You'll Do:
  • Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
  • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
  • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
  • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
  • Collaborate effectively with our business partners (resellers, MSPs, and GSIs) to ensure maximum technical effectiveness and consistent customer experience throughout the customer engagement
  • Consistently and cogently address our customers' needs through astute verbal, written, and presentation skills
  • Build, manage and maintain strong relationships with customers, peers and partners
  • Actively participate and speak at regional marketing events and conferences
  • Customer facing Sales and Channel enablement, including training
  • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, CS, and channel organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
  • Travel expected to be 30-50% to engage with customers and prospects in person

We're Looking For:
  • 6+ years of operational and/or selling experience in endpoint operations or security
  • 4+ years of experience in customer-facing or customer support positions
  • Significant software pre-sales or related value-based technical selling expertise in commercial, mid-market, and/or enterprise environments
  • Experience presenting at multiple levels, from C-Suite to Solution Users
  • Experience using AI prompts, skills, and plugins to generate content, perform data analysis, and accelerate presales motions
  • A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
  • Broad knowledge of the IT security, operations, and compliance space and products
  • Deep knowledge with hands-on experience in one or more of the following:
    • Endpoint Security
    • IT Operations Management
    • Regulatory Compliance
  • Broad knowledge of scripting languages is a plus
  • Demonstrated critical thinking skills
  • Excellent written and verbal communication skills
  • Naturally team-oriented with a mission-first attitude
  • BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

What you'll get

The annual base salary range for this full-time position is $146,000 to $224,000 and this position will also be commission eligible. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

About Tanium

Tanium is an American cybersecurity and systems management company. The company provides security and IT operations solutions for enterprises and government organizations. Tanium's platform provides real-time visibility and control over endpoints, including laptops, servers, virtual machines, containers, and cloud infrastructure. The company's products are used by organizations in a variety of industries, including finance, healthcare, retail, and government. Tanium was founded in 2007 by Orion Hindawi and his father David Hindawi. The company is headquartered in Santa Clara, California.
Learn more about Tanium
Size
1,500 employees
Industry
Founded
2007

Similar Jobs

More Jobs at Tanium

More Information Technology Jobs

Find similar Senior Solution Engineer jobs: