We are looking for a highly motivated Senior Solution Advisor to join our growing team. This is a customer-facing role that combines deep product expertise, consultative selling, and pipeline management to help customers solve complex workforce risk challenges.
Key Responsibilities
- Lead discovery sessions to understand customer business processes, challenges, and strategic objectives.
- Deliver compelling product demonstrations tailored to customer use cases across EHS, Incident Management, Employee Relations, Labor Relations, Disability Management, AI and Compliance use cases,
- Design solution recommendations that align with customer requirements and implementation best practices.
- Partner closely with Account Executives throughout the entire sales cycle.
- Own the platform evaluation process, proof of concepts, and solution presentations.
- Proactively nurture active sales opportunities by conducting follow-up meetings, answering customer questions, coordinating product specialists, and maintaining momentum throughout the sales cycle.
- Support pipeline development by engaging prospects after demonstrations, identifying expansion opportunities, and progressing qualified opportunities toward closure.
- Develop trusted relationships with customer executives, HR, EHS, Labor Relations, IT, and Operations stakeholders.
- Collaborate with Product Management to communicate customer feedback and emerging market requirements.
- Assist with competitive positioning and articulate Sodales' differentiators against competing solutions.
- Support industry events, webinars, customer roundtables, and strategic account planning.
- Maintain accurate opportunity updates, customer activities, and next steps within the CRM.
Required Qualifications
- 5+ years of experience as a Solution Engineer, Pre-Sales Consultant, or Implementation Consultant for enterprise SaaS software.
- Demonstrated experience working with Enterprise EHS software platforms.
- Strong understanding of Incident Management, Safety, Risk Management, OSHA/Workplace Safety, Investigations, Corrective Actions, and Compliance processes.
- Experience supporting enterprise software sales cycles from discovery through contract execution.
- Proven ability to deliver executive-level product demonstrations and presentations.
- Experience nurturing sales pipelines through ongoing customer engagement and follow-up.
- Excellent communication, presentation, and relationship-building skills.
- Ability to translate business requirements into software solutions.
- Experience responding to RFPs and supporting proof-of-concept engagements.
- Willingness to travel as required.
Preferred Experience
Experience with one or more of the following platforms is highly desirable:
- Service NOW
- Cority
- Intelex
- Enablon
- VelocityEHS
- Origami Risk
- Case IQ
Experience with Employee Relations, Labor Relations, Disability Management, or Case Management solutions is considered a strong asset.
What Success Looks Like
The successful candidate will:
- Deliver exceptional, customer-focused demonstrations that differentiate Sodales.
- Help increase demonstration-to-close conversion rates.
- Maintain strong engagement with active opportunities through consistent follow-up and solution consulting.
- Build trusted advisor relationships with enterprise customers.
- Contribute to revenue growth through technical excellence and consultative selling.
- Become a recognized subject matter expert in Workforce Risk Intelligence and Enterprise EHS.
