Senior Software Project Manager

Kings III Emergency Communications

$130K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; PMP or Agile/SCRUM credentials preferred.
  • 5+ years in software project/program management or release management in a SaaS environment.
  • Deep Atlassian (Jira/Confluence) administration and workflow-design experience.
  • Strong release-coordination and product-operations discipline.
  • Excellent documentation and knowledge-management instincts.
  • Effective cross-team communication with engineering, QA, and DevOps.

Responsibilities

  • Own release management and maintain release records across environments.
  • Administer the Atlassian toolchain, including workflows and reporting.
  • Run sprint coordination and delivery tracking while supporting backlog grooming.
  • Manage product-operations processes and knowledge management.
  • Coordinate release readiness with QA, DevOps, and technology leadership.
  • Report on sprint metrics to align with organizational goals.
  • Ensure backlog hygiene and maintain ticket quality standards.

Benefits

  • Medical insurance with HSA and PPO plan options.
  • Flex Spending Account and Dependent Care FSA available.
  • Comprehensive dental, vision, life, and disability insurance.
  • 401k plan with a company contribution.
  • Employee Assistance Program (EAP) and wellness programs.
  • 8 paid holidays plus 1 floating holiday and 15 days of PTO in the first year.
  • Work-life balance emphasis, relaxed dress code, and team-building events.
Full Job Description
Job Type

Full-time

Description

The Role: Senior Software Project Manager

Who You Are:

You're a confident, strategic software project manager who's ready to take on complex projects from ideation to completion. You will own release management, product operations, and the Atlassian toolchain for the engineering organization. You'll be an agile coach to ensure while we're in tickets and prioritization, run sprint coordination, keep documentation and knowledge management current, and be the connective tissue between engineering, QA, and the business on what is shipping and when.

What You'll Do:
  • Own release management and release records across environments.
  • Administer the Atlassian toolchain (Jira and Confluence) - workflows, projects, and reporting.
  • Run sprint coordination, backlog grooming support, and delivery tracking.
  • Own product-operations processes and engineering documentation/knowledge management.
  • Coordinate release readiness with QA, DevOps, and the Director of Technology.
  • Maintain the engineering knowledge base and tooling standards.
  • Report sprint and delivery metrics into the EOS scorecard rhythm.
  • Own sprint delivery vs. commitments.
  • Manage release predictability - releases shipped on plan.
  • Lead documentation/knowledgebase currency.
  • Own backlog hygiene and ticket-quality metrics.
  • Own cycle time from ready-to-done.

What You'll Bring:
  • Bachelor's degree or equivalent experience; PMP, or Agile/SCRUM credentials a plus.
  • 5+ years in software project/program management or release management in a SaaS environment.
  • Deep Atlassian (Jira/Confluence) administration and workflow-design experience.
  • Strong release-coordination and product-operations discipline.
  • Excellent documentation and knowledge-management instincts.
  • Comfortable coordinating across engineering, QA, and DevOps; communicates bottom-line-first.


What's in it For You:
  • Medical insurance with 1 HSA and 2 PPO plan options
  • Flex Spending Account (FSA)/Dependent Care FSA
  • Dental, vision, life, short- and long-term disability insurance
  • Critical illness and hospital indemnity plans
  • 401k with company contribution
  • Employee Assistance Program (EAP)
  • Company paid telemedicine 24/7 access
  • Wellness Program
  • Employee discount program
  • 8 paid holidays, plus 1 floating holiday
  • 15 days of PTO accrued in year 1
  • Generous referral bonus program
  • Work life balance (a must!)
  • Team building, attendance at our annual kickoff each January, and other fun events
  • Relaxed professional dress code


Salary Description

$130,000.00 - $140,000.00

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