Senior Software Engineering Manager, Platform

MaintainX

$130K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in software engineering; 5+ years in leadership, including 2+ years managing managers across multiple teams.
  • Technical proficiency in distributed systems, backend or mobile frameworks, and reliability engineering.
  • Proven track record owning platform or infrastructure teams in a growth-stage B2B SaaS environment.
  • Experience driving AI-native solutions and managing teams leveraging LLMs and agentic workflows.
  • Strong organizational design skills with a systems-thinking mindset to eliminate bottlenecks.
  • Excellent communication skills for articulating technical complexities to non-technical stakeholders.

Responsibilities

  • Own the roadmap and operating model for Platform Engineering.
  • Lead and coach a team of Software Engineering Managers across multiple teams.
  • Set engineering standards relating to frameworks, reliability, and compliance.
  • Drive the AI-native strategy of MaintainX's platform, ensuring effective tool and environment usage.
  • Manage division-level reliability measures, including SLOs and incident response.
  • Collaborate with the CTO on organizational design and architectural decisions.
  • Act as a liaison between Platform Engineering and the broader business regarding infrastructure and engineering velocity.

Benefits

  • Competitive salary and equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrollment program.
  • Flexible paid time off policy.
  • A supportive culture defined by meritocracy and a global team of optimistic professionals.
Full Job Description
The Opportunity

We're looking for a Senior Software Engineering Manager to lead MaintainX's Platform division - the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance, Testing Frameworks, Backend Frameworks, Mobile Frameworks, and SRE. This is a manager-of-managers role for someone who wants to define how a high-growth engineering org operates at scale.
What You'll Do:
  • Own the roadmap and operating model for Platform Engineering: set division-level priorities, manage cross-team dependencies, and translate business goals into multi-quarter platform investments.
  • Lead and develop a team of Software Engineering Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams.
  • Set the engineering standards every product team depends on: framework conventions, reliability targets, compliance posture, and CI/CD health.
  • Drive MaintainX's AI-native platform strategy - the AI Builder team's agent orchestration, tool registry, and developer environments sit in this division; your job is to ensure the org extracts real leverage from them.
  • Own division-level reliability: SLO definitions, incident response frameworks, on-call health, and the systemic path from incident to prevention.
  • Partner with the CTO and peer engineering leaders on org design, architectural decisions, and headcount planning.
  • Represent Platform Engineering to the business - translating infrastructure investment into engineering velocity, developer experience, and customer trust.
About You:
  • 10+ years in software engineering with 5+ years in engineering leadership, including 2+ years managing managers across multiple teams.
  • Technical depth in at least two of: distributed systems, backend or mobile frameworks, platform engineering, reliability engineering - credible enough to make hard hiring decisions and engage in architecture reviews.
  • Track record of owning platform or infrastructure-focused teams at a growth-stage B2B SaaS company, with demonstrated impact on engineering velocity.
  • AI-forward: you set direction for teams building on LLMs and agentic workflows, and you hold your org to an AI-native standard.
  • Systems thinker who identifies organizational bottlenecks and eliminates them without creating new ones - you design teams, not just manage them.
  • Strong communicator who can represent platform complexity and tradeoffs clearly to product, finance, and executive stakeholders.
Nice to Have:
  • Experience leading a Testing Frameworks, Quality Engineering, or Developer Productivity platform function.
  • Hands-on history scaling developer platforms through rapid headcount growth (Series D+).
  • Familiarity with CMMS, IoT, or industrial SaaS domains.


What's in it for you:
  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrollment program.
  • Take what you need PTO.
  • A Work Culture where:
    • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
    • We believe in meritocracy, where ideas and effort are publicly celebrated.

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