The RoleThe New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform. Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product. You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.
What You Need to Succeed- Passion for continuous learning on a diverse technical stack.
- Desire to build new features and push the capabilities of the product forward.
- Capacity to work carefully and meticulously, to ensure products are reliable and well tested, and deployments are stable.
- Good writing skills, to contribute to technical documentation.
- Ability to work well with cross-functional teams.
What You Bring to the TableExperience- 5-8+ years of professional experience in software development.
- Advanced proficiency in programming languages such as Python, GoLang, or JavaScript.
- Strong understanding of distributed systems, data structures, and algorithms.
- Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).
- Experience with RESTful and Graphql APIs
- Proven ability to independently solve problems and drive projects to completion.
- Experience with authentication and authorization systems, including Auth0.
What We OfferWe have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
- Full medical coverage (Extended health care, dental, vision)
- Top-of-line equipment
- In-office workspace (Vancouver, BC Canada)
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Events and activities both team-based and company wide that inspire, educate and cultivate
The Canadian base salary range for this position is 115,400 - 144,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Visa Sponsorship is not available at this time.
