CallRail

Senior Software Engineer

CallRail$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software engineering, preferably with server-side web applications
  • Proficiency in Ruby on Rails and some familiarity with Angular
  • Experience utilizing AI tools to enhance development processes
  • Strong background in writing unit tests for quality assurance
  • Prior experience in code review processes that uplift team performance
  • Ability to refactor systems for scalability and maintainability
  • Experience mentoring junior engineers or teammates

Responsibilities

  • Deliver high-quality, customer-focused products by aligning engineering work with product strategy
  • Collaborate with cross-functional teams, including engineers and product managers, to enhance service delivery
  • Help foster an AI-driven engineering culture to facilitate faster software development and experimentation
  • Communicate progress and challenges effectively with team members and leadership
  • Support and challenge teammates to achieve their best work through collaboration and open-mindedness
  • Continuously learn about technology and customer needs to enhance skills and project contributions

Benefits

  • 100% covered healthcare option for employees
  • Flexible vacation policy
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday
  • Paid parental leave
  • Employee stock options available from day one
  • Regular company outings and events
  • Hybrid work model with a $500 stipend for home office setup
  • MARTA transportation or office parking expenses covered
  • Charitable donation matching up to $500 annually
  • Designated bike storage
Full Job Description
The Position

CallRail is looking for an Atlanta-based Senior Software Engineer to help accelerate the growth and product development of our platform. We're looking for someone with experience in server-side web application development (preferably in Ruby on Rails), and some level of comfort occasionally working in the frontend (preferably in Angular).

What You'll Do
  • Deliver incredible products. You'll work from product strategy and customer context to define and scope your own work. We expect you to close the loop between engineering and outcomes - not just ship features, but reason about whether you're building the right thing. You'll help contribute to this platform as a product-minded Engineer focused on delivering the best products possible.
  • Collaborate. We collaborate with other Engineers, Product Managers, and business stakeholders, as equals, to provide optimal production services to our customers.
  • Help Embody and Drive an AI-forward Culture. We believe in AI as a tool engineers can leverage to not only build software faster, but enable experimentation, widen an individual's impact, and enable quicker decision making. We'll look to you to actively help move this culture forward.
  • Communicate well. You'll explain your work clearly to team members, and seek feedback to build a codebase we all enjoy contributing to. You'll keep engineering leadership apprised of important developments on your team, and areas needing attention when appropriate.
  • Be a good teammate. You'll be helpful, open-minded, respectful, and collaborative. You'll support your teammates and challenge them to do their best work.
  • Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs.


What You'll Need

We require all of the things in the previous section. Beyond that, there are a handful of things that will make you a better fit. We'll still consider candidates who don't check all of these boxes.

If you've got analogous experience or a track record of being able to pick things up quickly, please tell us!

Experience with the following would be helpful:
  • Building web applications with an MVC framework (especially Ruby on Rails)
  • Use agentic coding tools (most of us use Claude) as a primary part of your workflow, not an occasional assist. You've built things with AI you couldn't have shipped alone.
  • Contributions to the software development life cycle that go beyond just writing the code
  • Writing unit tests to ensure good code quality and sufficient coverage.
  • Reviewing code in a way that empowers your teammates while improving our codebase.
  • Refactoring systems to perform well at scale while still being readable and easy to maintain.
  • Mentoring and coaching other engineers.


Technologies and Tools We Use
  • Ruby, Rails, Sidekiq, and Rspec
  • Angular, Javascript, Typescript
  • Aurora, Redis, and Kubernetes (EKS)


If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks
  • Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
  • Competitive HSA with company matching
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation or office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events
  • Hybrid work options with $500 office stipend to set up your home office
  • Designated bike storage


This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays.

Hybrid Work

We understand both the value of collaborating in person as well as the benefit of working remotely to focus or support personal or family needs. We are offering this role to Atlanta-based engineers to build a collaborative presence locally, but also work as a hybrid culture to afford everyone the personal flexibility needed.

About CallRail

CallRail is a marketing analytics platform that helps businesses track and analyze phone calls and form submissions generated from online and offline marketing campaigns. The company was founded in 2011 and is headquartered in Atlanta, Georgia. CallRail's software provides businesses with insights into which marketing campaigns are driving the most leads and conversions, as well as tools to optimize their marketing spend. The company serves over 100,000 businesses in North America and Europe across a range of industries, including healthcare, home services, and legal services. CallRail is privately held and has no publicly traded stock.
Learn more about CallRail
Size
250 employees
Industry
Founded
2011

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