BigCommerce

Senior Software Engineer

BigCommerce$115K — $195K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience with strong backend skills in Java, Scala, Kotlin, Go, or similar
  • Bachelor's degree in CS, EE, SW, CE, MIS or equivalent experience preferred
  • Ability to own ambiguous technical projects effectively across multiple system layers
  • Familiarity with distributed systems, event-driven architectures, and failure mitigation strategies
  • Experience building APIs and services supported by strong SQL capabilities
  • Proficient with cloud platforms like GCP or AWS and event systems such as Kafka or RabbitMQ
  • Skilled production debugger with confidence in high-pressure situations.

Responsibilities

  • Design and build reliable services, APIs, and product workflows
  • Collaborate across backend systems, UI surfaces, and third-party integrations
  • Translate unclear business problems into actionable technical plans
  • Monitor and maintain production behavior with robust alerting and debugging
  • Engage with product, design, infrastructure, and support teams effectively
  • Enhance quality through tests, code reviews, and observability practices
  • Own incident responses and production issue resolutions when problems arise.

Benefits

  • Comprehensive health, dental, and vision plans
  • Generous paid time off and holidays
  • Flexible work arrangements and remote options
  • Professional development and learning opportunities
  • Inclusive culture with employee resource groups.
Full Job Description
We are looking for a Senior Software Engineer who can own complex problems from discovery through production. This role is not narrowly frontend, backend, or data engineering. The right person can work across services, APIs, event flows, product experience, production debugging, and cross-team delivery. They should be comfortable taking an unclear business or customer problem, breaking it down, making trade-offs clear, and shipping a reliable solution. We are looking for someone who raises the engineering bar without needing a lot of direction. What You'll Do • Design and build reliable services, APIs, and product-facing workflows. • Work across backend systems, UI surfaces, event processing, and third-party integrations. • Turn unclear problems into concrete technical plans. • Own production behavior, including monitoring, alerting, logging, debugging, and runbooks. • Work with product, design, infrastructure, support, and other engineering teams. • Improve quality through tests, code review, observability, and simpler designs. • Use data and production evidence to validate decisions. • Take ownership of incidents and production issues when systems do not behave as expected. Who You Are • You have 5+ years of software engineering experience, with strong backend skills in Java, Scala, Kotlin, Go, or a similar language • Education: Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience • You have experience owning ambiguous technical work and can solve problems across multiple layers of a system, from backend services to product-facing frontend workflows when needed • You're comfortable with distributed systems, event-driven flows, caching, retries, rate limits, and the many ways production systems fail • You have experience building APIs, services, and integrations, backed by solid SQL and data-driven product decisions • You've worked with a cloud platform (GCP, AWS, or similar) and event systems like Kafka, RabbitMQ, or Pub/Sub • You write automated tests, review code thoughtfully, and use logs, metrics, dashboards, and tracing to understand how your systems actually behave in production • You're a strong production debugger who stays calm and clear during incidents, and you can explain trade-offs to both engineers and non-engineers • You have a bias toward simple, reliable solutions that other engineers can operate without you in the room • You take ownership of outcomes, not just tickets — you ask what problem you're solving before jumping to implementation, validate risky assumptions early, and escalate when risk or scope is unclear • You don't take shortcuts around process, security, or production safety • Nice to have: React/TypeScript or similar frontend experience, merchant- or customer-facing product work, third-party integrations (OAuth, account linking, external APIs), Redis/caching/queues at scale, or experience with analytics and event data products #LI-RA1 (Pay Transparency Range: $115,566.00- $195,443.00) Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

About BigCommerce

BigCommerce is a software company that provides a platform for online businesses to create and manage their e-commerce websites. The company was founded in 2009 and is headquartered in Austin, Texas, U.S. Its platform allows businesses to create online stores, manage their products, process payments, and handle shipping and fulfillment. The company offers a range of plans for businesses of different sizes, from small startups to large enterprises. As of 2020, the company has more than 60,000 customers in over 120 countries. BigCommerce is a privately held company and has raised over $200 million in funding.
Learn more about BigCommerce
Size
813 employees
Market Cap
$597.2 million
Industry
Net Income
-$37.5 million
Founded
2009
Revenue
$152.3 million
NASDAQ

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