Front

Senior Software Engineer (Backend), Deliverability

Front • $130K — $180K *
San Francisco, CA 94112In-Person
Enterprise Technology
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 3+ years of professional software engineering experience
  • Strong experience with high-scale, distributed backend systems
  • Ability to make impact-driven architectural decisions
  • Collaborative and low-ego approach to engineering
  • Experience managing system reliability and on-call responsibilities
  • Fluency in dynamic languages like Javascript, Python, or Ruby
  • Proven track record in delivering complex projects

Responsibilities

  • Serve as technical lead on the Deliverability team
  • Own high-volume email infrastructure and decisioning systems
  • Drive improvements to critical services supporting Front
  • Collaborate on next-generation architecture with other teams
  • Work closely with product teams to develop new features

Benefits

  • Private health insurance with cost-free plan options
  • Paid parental leave
  • Flexible time off policy
  • Work from home flexibility
  • Mental health support services
  • $100 monthly Lifestyle Stipend
  • Additional Wellness Days off in holiday-less months
  • Company-wide winter break from Christmas to New Year's Day
Full Job Description
We're looking for two experienced backend Software Engineers to join our Deliverability team in San Francisco. This team is responsible for the core systems that power Front - the pipeline that connects Front to the external world - which process tens of millions of events delivering emails, SMS, and other messages to and from Front quickly and reliably. You'll own critical infrastructure that our customers depend on and take on a technical leadership role within the team, building upon our deliverability systems that need to be performant, scalable and reliable, all at once.

What will you be doing?
  • Serve as a technical lead on the Deliverability team, driving the architecture and execution of major infrastructure and product projects
  • Own and improve high-volume email infrastructure and decisioning systems spanning ingestion, routing, and outbound delivery, driving deliverability outcomes at scale
  • Own key services that power Front and lead architectural evolutions to build for reliability and scale
  • Collaborate with other systems and infrastructure teams to build upon next-generation architecture
  • Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features


What skills and experience do you need?
  • 5+ years of professional software engineering experience
  • Strong experience building and operating high-scale, distributed backend systems
  • Comfort owning complex systems and making architectural decisions with real production impact
  • A collaborative, low-ego approach to engineering and cross-team partnerships
  • Experience with on-call responsibilities and a strong sense of ownership over system reliability
  • Product mindset, building scalable and extensible solutions that meet customer requirements
  • Fluency in a dynamic language like Javascript (Typescript), Python, Ruby, or similar
  • Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
  • Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
  • Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
  • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment

Nice to have -
  • Prior experience at a B2B SaaS or customer communications company
  • Familiarity with email sending at high volume (millions of messages/day)
  • Experience with DNS infrastructure
  • Experience working on software systems built on Amazon Web Services
  • Deep knowledge of the email stack and assorted RFCs
  • Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
  • Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
  • Experience with Gmail or Office 365 APIs
  • Experience with Kafka


Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer
  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!

About Front

Front is a software company that provides a shared inbox for teams. It allows teams to manage their email, social media, SMS, and chat in one place. Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California. Front has raised over $138 million in funding from investors such as Sequoia Capital, DFJ, and Uncork Capital. The company has over 6,000 customers, including Shopify, HubSpot, and Mailchimp.
Learn more about Front
Size
200 employees
Industry
Information Technology
Founded
2013
* Ladders Estimates

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