PointClickCare

Senior Software Engineer- AI Platform(CA)

PointClickCare$142K — $158K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Java or similar programming languages
  • Proficiency with Azure cloud services and cloud-native streaming technologies
  • Strong background in relational databases like SQL Server and PostgreSQL
  • Hands-on experience with CI/CD tools such as GitHub Actions and Jenkins
  • Knowledge of Spring Boot framework
  • Ability to write and maintain RESTful API endpoints
  • Familiarity with Generative AI Code Assistants and AI platform infrastructure

Responsibilities

  • Identify, prioritize, and execute software development tasks
  • Collaborate with business to refine software requirements
  • Develop applications by producing efficient and clean code
  • Automate processes using appropriate tools and scripting
  • Analyze and debug systems for better performance
  • Conduct validation testing in a test-driven development environment
  • Review and mentor team members' work and seek feedback

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition programs
Full Job Description
Travel to Office expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

What your day-to-day will look like:
• Identify, prioritize and execute tasks in the software development life cycle
• Work with business to iterate over software requirements
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Analyze and debug systems
• Perform validation and verification testing in a test-driven manner
• Review the work of others, and invite others to review your work
• Collaborate with internal teams and vendors to fix and improve products
• Ensure software is up-to-date with latest technologies

What qualifications we're looking for:
• Experience writing clean code that performs well at scale using Java (or other functional or object-oriented languages).
• Experience with Azure cloud services or equivalent
• Experience with cloud native streaming using Azure Event Hub/Service Bus (or others, such as AWS Kinesis, Google Pub/Sub)
• In-depth knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL)
• Experience with GitHub Actions, Jenkins CI/CD pipeline
• Experience with Spring Boot
• Solid experience writing RESTful API endpoints

Absolutely love TDD and have working knowledge of it
• Proficient in GIT
• Experience using system and performance monitoring tools (e.g. Azure Log Analytics, Grafana, DataDog)
• Experience with automated testing frameworks (e.g. Selenium, Cypress,Jest, Playwright)
• Excellent organization, critical-thinking and personal leadership skills
• Self-starter with the ability to deliver with minimal supervision
• Being okay with the uncomfortable feeling that comes from learning new things
• Team player
• Analytical mind with problem-solving aptitude
• BSc/BA in Computer Science or a related degree

Generative AI Code Assistants

- Use of Generative AI Code Assistants (e.g. GitHub Copilot) is a must and working knowledge of spec-driven development. Daily application of the latest Generative AI Model capabilities is a must.

- Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security.

- Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, NLPFlow).

- Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.

Bonus points for:
• Experience with Kafka, or Kafka compatible platforms (e.g. Redpanda, WarpStream, or others)
• Experience with integration engines such as Rhapsody, Mirth, or others
• Experience with message brokers such as RabbitMQ
•• Experience with Docker, Kubernetes and Istio
• Experience with Ansible
• Experience with SAML, OAuth and OpenID Connect
• Experience working on a SaaS product
• Experience with Service Oriented Architecture
• Knowledge of scripting languages such as Python, Bash

- Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads.

- Experience with CI/CD pipelines and automation for AI model deployment and platform operations

- Strong knowledge of authentication and authorization frameworks integrated into AI platforms.

#LI-AJ1

#LI-Hybrid

$142,000 - $158,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,000-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition ... and more!

About PointClickCare

Industry
Founded
1995

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