Microsoft

Senior Social Media Manager

Microsoft$106K — $203K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in branding agency or product marketing.
  • Master's degree in Business, Marketing, Communications or equivalent preferred.
  • Proven experience leading complex, cross-functional marketing projects.
  • Experience in developing audience-led social media strategies for global brands.
  • Deep expertise in LinkedIn and knowledge of organic and paid social strategies.
  • Strong analytical skills using social listening and performance data.
  • Excellent communication and content development skills.

Responsibilities

  • Develop and implement social media strategies aligned with business goals.
  • Translate brand objectives into measurable social strategies and outcomes.
  • Leverage audience insights and performance data for strategy optimization.
  • Manage organic and paid social media programs effectively.
  • Create engaging, platform-native content and experiences.
  • Foster collaboration with cross-functional teams on social content.
  • Establish metrics and frameworks for measuring marketing effectiveness.

Benefits

  • Comprehensive health benefits and retirement plans.
  • Opportunities for career advancement and personal development.
  • Flexible work-from-home arrangements and remote options.
  • Access to cutting-edge tools and technologies.
  • A work environment that encourages innovation and diversity.
Full Job Description
Overview

Microsoft Advertising is looking for a Senior Social Media Manager to shape how our brand shows up and stands out across social platforms. You'll turn business priorities, audience insights, and marketing campaigns into organic and paid social programs that earn attention, deepen engagement, and strengthen brand preference.

As the social media subject matter expert, you'll work across the marketing organization to build channel strategies, content plans, and campaign activations that advance Microsoft Advertising's business goals. You'll combine strategic thinking, hands-on content development, performance analysis, and operational rigor to make social media a high-impact, measurable marketing channel.

This role is ideal for a marketer who understands how brands earn attention on social, moves comfortably between strategy and execution, and enjoys turning complex ideas into clear, compelling stories for distinct audiences. You're energized by a fast-moving environment and bring curiosity about how platforms, formats, and audience behaviors evolve.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

Strategy & Business Planning
  • Develop and execute social media strategies aligned to Microsoft Advertising brand, audience, and campaign priorities.
  • Translate business, marketing, product, and brand objectives into audience-led social strategies, channel plans, and measurable outcomes.
  • Use audience insights, social listening, performance data, and industry trends to identify opportunities and optimize channel and content strategies.
  • Build reporting frameworks that connect content and channel performance to audience behavior, campaign objectives, and future investment decisions.

Content & Audience Engagement
  • Manage organic and paid social media programs, including editorial planning, content activation, publishing, community engagement, audience targeting, and performance optimization.
  • Create platform-native content and social experiences that increase audience engagement, reach, and advocacy.
  • Develop social copy, creative briefs, content recommendations, and multimedia assets that align with audience needs and brand objectives.
  • Independently create and/or support short-form video and multimedia content production when appropriate.

Cross-Functional Collaboration & Stakeholder Management
  • Partner with product marketing, communications, events, executive communications, and campaign teams to transform strategic initiatives into impactful social content and experiences.
  • Lead and coordinate complex, cross-functional marketing initiatives across diverse stakeholder groups.
  • Build trusted relationships and effectively communicate recommendations, insights, risks, and opportunities to stakeholders at multiple levels.

Insights, Measurement & Optimization
  • Establish metrics, reporting frameworks, and performance reviews to measure business impact and marketing effectiveness.
  • Analyze audience, channel, campaign, and content performance data to drive actionable recommendations and continuous improvement.
  • Leverage social listening, analytics, publishing, campaign management, and marketing automation tools to inform decisions and improve outcomes.
  • Apply testing, experimentation, optimization, and performance measurement practices to improve channel effectiveness and audience engagement.

Operational Excellence & Program Management
  • Drive operational excellence through planning, governance, workflow management, process improvement, and execution discipline.
  • Manage competing priorities, dependencies, and risks while delivering complex initiatives to successful completion.
  • Bring clarity to ambiguity by making thoughtful trade-offs and driving decisions that achieve business objectives.
  • Utilize AI-enabled marketing workflows, automation, and responsible AI practices to improve efficiency, insight generation, personalization, and content quality.

Brand Stewardship, Compliance & Governance
  • Ensure all social media activities align with Microsoft brand standards, accessibility requirements, privacy considerations, legal review processes, and platform best practices.
  • Maintain governance frameworks for global corporate social channels and marketing programs.
  • Apply editorial judgment and content review standards to protect brand reputation and ensure high-quality audience experiences.

Other
  • Embody our culture and values.


Qualifications

Required:
  • 6+ years work experience at a branding agency or with product marketing, brand building, and/or strategy development OR equivalent experience.


Preferred:

  • Master's Degree in Business, Marketing, Communications, or a related field, or equivalent experience.
  • Experience leading complex, cross-functional marketing initiatives in fast-paced environments, with demonstrated success managing stakeholders, competing priorities, and organizational ambiguity.
  • Experience developing audience-led social media strategies for global B2B, advertising, media, or technology brands, translating business objectives into content, channel, editorial, and engagement plans that drive measurable outcomes.
  • Deep expertise in LinkedIn and strong knowledge of social media platforms, including organic and paid social, community engagement, audience targeting, experimentation, optimization, and emerging channel capabilities.
  • Strong analytical capabilities, with experience leveraging audience insights, social listening, channel performance data, analytics, and marketing technology tools to inform strategy and deliver actionable recommendations.
  • Excellent communication, editorial, and content development skills, including copywriting, creative briefing, content strategy, and multimedia content creation, with the ability to build trusted cross-functional relationships.
  • Knowledge of brand governance, accessibility, privacy, legal review processes, and responsible AI-enabled marketing practices, including the use of automation and AI to improve content quality, personalization, insights, and operational efficiency.

Candidates hired in New York will be required to be in office 4 days per week.

#MicrosoftAI

Brand IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

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Internship Programs

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Employment Benefits

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Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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