Job Summary

The Red Hat IT OpenShift team is looking for a Senior Site Reliability Engineer (SRE) to design, develop, scale, and operate our Red Hat Hybrid OpenShift Platforms (on-prem & cloud). As a Senior Engineer, you will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation.

In the IT OpenShift team you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat IT managed cloud platform services, while using your skills in coding, operations, and large-scale distributed system design. We develop, deploy, and maintain Red Hat's next-generation mission critical platform across hybrid cloud infrastructures.

We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. Red Hat relies on teamwork and openness for its success. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. Successful applicants must reside in a state where Red Hat is registered to do business.

At Red Hat, our commitment to open source innovation extends beyond our products - it's embedded in how we work and grow. Red Hatters embrace change - especially in our fast-moving technological landscape - and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges.

What You Will Do

• Design, build, and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based
• Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint, DataDog etc)
• Design, develop, and become expert in IT's Red Hat OpenShift offerings by leveraging emerging industry standards
• Build & support standardized CI/CD platform components using OpenShift Pipelines and Tekton, GitLab to enable multiple application deployments
• Apply Infrastructure as Code methodologies using GitOps practices with ArgoCD for declarative platform management
• Breakdown complex engineering efforts into consumable chunks while working with teams to understand deliverables
• Design and development of software like Kubernetes operators, webhooks, cli-tools
• Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams
• Ensure the production environment is operating in accordance with established procedures and best practices
• Lead escalation support for high severity and critical platform-impacting events
• Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams
• Design software tests and lead peer reviews to increase the quality of our codebase
• Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
• Participate in a regular on-call schedule, supporting the operation needs of our tenants
• Drive sustainable incident response and lead blameless postmortems
• Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve

What You Will Bring

• 5+ years of experience operating production services on Kubernetes/OpenShift
• 3+ years of programming experience in Python, Go
• 2+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, etc.)
• Hands-on experience with Kubernetes/OpenShift, Linux AWS
• Experience with GitOps workflows for managing infrastructure or application configuration
• Solid understanding of Linux systems administration (RHEL/Fedora preferred)
• Understanding of standard networking (TCP/IP, DNS, HTTP/TLS) and authentication protocols (LDAP)
• Comfort with incident response, on-call responsibilities
• Ability to work independently with minimal supervision while keeping the team informed
• Knowledge of SRE principles - SLOs, error budgets, toil measurement

The Following Are Considered A Plus:

• Contributions to open source projects
• Experience with the Operator SDK or building Kubernetes operators

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The salary range for this position is $118,600.00 - $195,680.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.