Senior ServiceNow Discovery DeveloperFulltimeHybrid - Birmingham, AL | Knoxville, TN | Columbia, SC | Lafayette, LAPosition OverviewSeeking a
Senior ServiceNow Discovery Developer to implement, configure, support, and optimize
ServiceNow Discovery within a cloud-focused enterprise environment.
This role focuses on improving infrastructure visibility, maintaining
CMDB accuracy, and ensuring reliable discovery of on-premises and cloud resources across
AWS, Azure, and GCP.
Key Responsibilities - Implement, configure, and support ServiceNow Discovery.
- Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.
- Support Identification and Reconciliation Engine (IRE), CMDB relationships, and CMDB health.
- Discover and manage on-premises and cloud infrastructure assets.
- Support AWS, Azure, and GCP resource discovery.
- Troubleshoot credential failures, network paths, firewalls, and incomplete discovery scans.
- Identify and resolve Discovery performance and configuration issues.
- Improve CMDB accuracy and infrastructure visibility.
- Use Python for automation, troubleshooting, and tooling support.
- Collaborate with infrastructure, cloud, and platform teams to resolve discovery gaps.
- Use AI-assisted development tools such as GitHub Copilot, ServiceNow AI, or GenAI coding assistants.
Must-Have Skills - 5+ years of relevant experience.
- Strong hands-on ServiceNow Discovery experience.
- Deep understanding of:
- MID Servers
- Discovery Patterns
- Sensors
- Probes
- Strong experience with Identification and Reconciliation Engine (IRE).
- Strong knowledge of CMDB relationships and CMDB health management.
- Experience discovering cloud resources across AWS, Azure, and GCP.
- Strong understanding of cloud infrastructure and networking concepts.
- Experience with credentials, firewalls, network connectivity, and infrastructure integrations.
- Working knowledge of Python scripting.
- Strong Discovery troubleshooting experience, including:
- Credential failures
- Performance issues
- Incomplete scans
- Inaccurate discovery results
- Familiarity with AWS services and AWS-heavy enterprise environments.
- Experience with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
- Strong troubleshooting and problem-solving skills.
- ServiceNow Discovery Certification is required.
Nice-to-Have Skills - Strong AWS experience.
- AWS Certifications.
Key TechnologiesServiceNow Discovery | CMDB | MID Server | Discovery Patterns | Sensors | Probes | IRE | CMDB Health | AWS | Azure | GCP | Python | Networking | Firewalls | Credentials | Infrastructure Discovery | GitHub Copilot | ServiceNow AI | GenAI Education - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.
The real hiring focus is
ServiceNow Discovery + MID Servers + Discovery Patterns + IRE + CMDB Health + cloud discovery (especially AWS) + required ServiceNow Discovery Certification.
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Ref: #404-IT Pittsburgh
