Salary : $95,676.00 - $125,544.00 Annually
Location : Olympia, WA
Job Type: .REGULAR: Full-Time
Job Number: 2026-59
Division: Information Services Division
Department: Core Systems and Services (I5F)
Opening Date: 07/07/2026
Closing Date: 7/28/2026 11:59 PM Pacific

Position Profile
Responsible for the operation and support of Core Systems, such as Exchange, M365 Apps including SharePoint and Teams, On-Premises Microsoft Server platforms, Device Management platforms, and other Core Systems. Performs daily tasks, both common and complex, including monitoring/responding to ticketing requests, responding to system alerts, processing access control requests, new user creation, and creating documentation to share with team members. Other work may also be assigned by the Core Systems supervisor.
POSITION DETAILS
Job #: 2026-59

Status: Regular, Full-Time

Location: Olympia, Washington

Salary: Range 72: $95,676 - $125,544 per year (DOQ).

Opens: July 7, 2026

Closes: July 28, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least 2 days per week working onsite at AOC facilities

Duties and Responsibilities

• Develop, maintain, and manage standard operating procedures and configurations for assigned systems.
• Maintain advanced knowledge of AOC Infrastructure to independently learn and implement software products that best meets AOC business needs.
• Perform complex troubleshooting and problem resolution to ensure business continuity, reliability and performance.
• Regularly evaluate software products for accuracy, business impact, and potential problems to ensure the best product is used for AOC business needs.
• Learn and utilize support products to minimize business impact and provide the highest level of productivity.
• Consult and mentor AOC Staff and Court employees in order to streamline processes and improve efficiency.
• Independently create processes for upgrades, maintenance, and disaster recovery for assigned systems.
• Perform lead duties in workgroups and projects as assigned by Core Systems supervisor. Lead duties include providing advanced knowledge of architecture, workload planning, instructing, training, monitoring and documentation.
• Ability to prioritize multiple assigned tasks and execute parallel tasks in a high-pressure environment.
• Serve as primary support for individual Core Systems including, BizTalk, Exchange, SharePoint, Teams, and various COTS programs along with supporting their on-premise servers.
• Performs other work as assigned.

Qualifications and Credentials
A Bachelor's degree in Computer Science or closely related field. Relevant experience may substitute for education on a year for year basis.
In addition to education/experience requirements, proficiency in the following areas is strongly desired:

• Experience working specifically with Windows Active Directory Administration
• Experience working directly with virtual environments, such as VMWare
• Experience working with Azure, including identity management and resource creation/maintenance
• Experience supporting Enterprise Messaging Systems, such as Microsoft Exchange
• Experience administering Microsoft Office 365

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Possess advanced knowledge of key system utilities and applications; such as the ones below. Responsibilities for these applications include learning, designing, documenting, implementing, troubleshooting, recovering, and training peers and staff.
• M365 Administration, including SharePoint
• Microsoft Server (All Versions)
• Exchange - Enterprise Messaging
• Disaster Recovery - Bi-annually restore systems at remote site, potentially using unlike hardware
• BizTalk
• Advanced knowledge of Active Directory/Windows server administration
• Advanced knowledge of VMWare administration
• Strong understanding of major enterprise Windows operating systems
• Able to independently prioritize workload, clearly articulate technical concepts and work with various teams to provide timely, accurate, clear and concise service to all who need it.
• Skilled in independently learning new software and concepts without training.

Supplemental Information

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

We are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.

Our compensation plan includes:

• Health, Dental, and Vision Plans
• Retirement Plan Options
• Deferred Compensation Plan
• Paid Time Off (Vacation, Sick Leave and Holidays)
• Paid Basic Life Insurance Policy and Long Term Disability Insurance
• Employee Assistance Program
• Flexible Spending Account and Dependent Care Assistance Program
• Public Service Loan Forgiveness

Part-time employees will receive benefits on a pro-rated basis.

To learn more details about all we have to offer, visit the benefits page at
01

Do you have a Bachelor's degree in Computer Science or closely related field?

• Yes
• No

02

Do you have proficiency in any of the following areas? Please select which ones.

• Experience working specifically with Windows Active Directory Administration
• Experience working directly with virtual environments, such as VMWare
• Experience working with Azure, including identity management and resource creation/maintenance
• Experience supporting Enterprise Messaging Systems, such as Microsoft Exchange
• Experience administering Microsoft Office 365

03

This position requires working onsite at least two (2) days per week at the AOC office in Olympia, Washington. Are you still interested in applying for this position?

• Yes
• No

Required Question