Position OverviewAs a Senior Scrum Master within PNC's Lending Tech organization, you will be based in Pittsburgh Pa.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
Job DescriptionAs a Scrum Master / IT Project Manager, this role is responsible for driving the successful delivery of technology initiatives through a balanced blend of traditional project management and Agile Scrum practices. The position emphasizes execution, delivery management, and stakeholder coordination, while also supporting Agile teams through Scrum ceremonies and continuous improvement.
This role is best suited for an experienced Scrum Master who is comfortable operating with a 70% Project Manager focus and 30% Scrum Master focus in a complex, regulated enterprise environment.
Key ResponsibilitiesProject Management (Approximately 70%)- Lead end-to-end IT project planning and execution, including scope, schedule, budget, risks, and dependencies
- Develop and maintain project plans, timelines, and delivery roadmaps
- Track milestones, manage issues and risks, and escalate as needed
- Coordinate across technology, business, and vendor teams to ensure on-time delivery
- Provide clear, consistent status reporting to stakeholders and leadership
- Ensure compliance with PNC governance, SDLC, and risk management standards
Scrum Master Responsibilities (Approximately 30%)- Serve as Scrum Master for Agile teams, ensuring adherence to Scrum principles and best practices
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives
- Remove impediments and support teams in delivering sprint commitments
- Partner with Product Owners to support backlog readiness and sprint execution
- Promote continuous improvement and Agile maturity across the team
Preferred Qualifications- Scrum Master Certification (CSM, SSM, or equivalent)
- Proven Scrum Master experience supporting Agile delivery teams
- Strong IT Project Management experience, managing technology initiatives from initiation through delivery
- Demonstrated ability to balance traditional project management and Agile Scrum responsibilities
- Strong organizational, communication, and stakeholder management skills
- Experience working in enterprise technology environments, preferably within financial services
Nice-to-Have Qualifications- PMP or other project management-related certifications or training
- Experience working in regulated or highly governed environments
- Strong problem-solving and decision-making skills
- Ability to influence without authority and drive alignment across teams
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAgile Kanban, Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Project Management, Scrum, Scrum (Agile), Software Testing, Technical Project Management
CompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
