Guidehouse

Senior Salesforce Business Analyst

Guidehouse$106K — $176K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • US Citizenship with ability to obtain clearance
  • Bachelor's Degree or equivalent experience
  • 10+ years in IT systems development
  • 6+ years administering or consulting with Salesforce
  • 2+ Current Salesforce Certifications (Admin, App Builder, Service/Community Clouds)
  • Hands-on experience with Salesforce Lightning Flow Builder
  • Experience with business process mapping and reengineering

Responsibilities

  • Engage customer stakeholders to identify success criteria
  • Communicate the value of solutions to stakeholders
  • Lead sessions to refine customer requirements
  • Create user stories and solution design documentation
  • Perform fit-gap analysis on Salesforce functionality
  • Develop innovative Salesforce solutions and configurations
  • Manage project delivery and testing of developed functionalities

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Paid Sick Time & Company Holidays
  • Eligible for discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Life Insurance
  • Health Savings Account & Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Full Job Description
Job Family:
SAAS/PAAS/Cloud Consulting

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:
  • Engage customer stakeholders to understand desired business outcomes and define success criteria
  • Articulate to customer stakeholders the value of recommended solutions and approach
  • Lead Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements
  • Synthesize requirements to create clear and comprehensive user stories and solution design documentation
  • Perform fit-gap analysis between Salesforce functionality and client requirements
  • Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Develop innovative industry accelerators and contribute to thought leadership white paper development
  • Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
  • Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
  • Develop a training curriculum and deliver training sessions to the solution's end users
  • Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations


What You Will Need:
  • US Citizenship with the ability to obtain a clearance
  • Bachelor's Degree or relevant experience
  • Minimum of TEN (10) years of work experience in information technology systems development
  • Minimum of SIX (6) years of experience administering or consulting with Salesforce
  • Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
  • Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder.
  • Experience building applications with the low-code features of Salesforce Lightning Experience
  • Experience with dynamic forms, advanced formulas, and validation rules
  • Experience with business process definition, process mapping, and reengineering
  • Experience writing Epics and user stories to capture Salesforce requirements
  • Experience with data migrations to and from Salesforce
  • Understanding of the key levers for B2B, B2C, hybrid business models
  • Excellent written and oral communication skills
  • Great teamwork and collaboration skills
  • Experience with Agile or Hybrid-Agile methodology


What Would Be Nice To Have:
  • Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
  • Experience in "Big 4" or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired
  • Experience with public sector clients preferred
  • Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting
  • Degree in Business, Computer Science, or Engineering
  • MBA preferred


The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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