You will be based in our San Francisco, CA or New York City office and will be required to be in office 3x/week.About the roleRippling is seeking a Senior Sales Strategy & Operations Manager to report directly to the Director of Sales Strategy & Operations and own strategy, analytics, and operational execution for Core Sales teams.
This role is ideal for a builder - someone who thrives in ambiguity, enjoys creating structure where none exists, and is comfortable moving between high-level strategy and detailed, tactical execution. This person will be responsible for elevating both the output and impact of the Sales Strategy & Operations team by setting a high bar for analytical rigor, technical excellence, and stakeholder partnership.
This individual will serve as a critical extension of the Director, helping scale the function while maintaining deep ownership of outcomes in a fast-paced, multi-product SaaS environment.
What you will doStrategic Partnership & Business Leadership- Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership
- Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts
- Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations
- Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities
Hands-On Analytics, Modeling & Execution- Build and own key models related to capacity, quotas, coverage, forecasting, and performance management
- Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses
- Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel
- Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting
Cross-Functional Leadership & Program Ownership- Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing
- Translate ambiguous business questions into clear requirements, execution plans, and success metrics
- Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving
- Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations
- Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment
What you will need- 5+ years of experience in Sales Strategy, Sales Operations, Revenue Operations, or a related field
- Demonstrated experience building and scaling strategy or operations functions in fast-paced, high-growth environments
- Strong technical and analytical skillset with advanced proficiency in Excel, SQL, BI tools, and Salesforce
- Comfort operating at all levels-from detailed, hands-on analysis to executive-level communication
- Deep understanding of sales strategy, sales operations, and the interdependencies across GTM teams
- Exceptional stakeholder management skills, with the ability to influence and align partners across the organization
- Track record of delivering measurable business impact through both strategic thinking and tactical execution
Additional InformationRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
129,000 - 215,000 USD per year (US Tier 1)
116,100 - 193,500 USD per year (US Tier 2)
109,650 - 182,750 USD per year (US Tier 3)