Senior Sales Manager

CONCORD HOSPITALITY$75K — $94K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of hotel sales experience, ideally in group and/or corporate segments.
  • Proven track record of meeting or exceeding sales goals.
  • Strong leadership skills to mentor and support team members.
  • Exceptional communication, organization, and time management skills.
  • Ability to think strategically while executing tactically.
  • Experience with hotel sales systems like Delphi and PMS preferred.
  • Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

  • Proactively generate new business while maintaining and growing existing accounts.
  • Support the Director of Sales in overseeing sales and catering efforts.
  • Lead client relationships from prospecting through post-event follow-up.
  • Collaborate with internal teams to plan and execute group events and functions.
  • Accurately forecast group rooms and F&B revenue to contribute to strategic revenue planning.
  • Conduct site tours, client meetings, and sales calls to achieve revenue goals.
  • Utilize systems such as Delphi to manage accounts and track performance.

Benefits

  • Comprehensive medical, dental, and vision plans for you and your family.
  • 401(k) with company match and immediate vesting.
  • Paid time off and paid holidays starting early in your tenure.
  • Paid parental leave for both maternity and paternity.
  • Company-paid life insurance and short-term disability.
  • Employee Assistance Program (EAP) for personal and financial support.
  • Tuition reimbursement and career development opportunities.
  • Hotel discounts for you, family, and friends.
Full Job Description
Description
The Role

We are seeking a dynamic and results-driven Senior Sales Manager to join our team. This advanced role is designed for a high-performing sales professional ready to take the next step in leadership. You will play a key role in driving revenue, supporting the Director of Sales, and contributing to the overall success of the sales and catering team.

This position goes beyond traditional sales-you will help shape strategy, mentor team members, and serve as a vital liaison between clients and hotel operations.

What You'll Do
  • Proactively generate new business while maintaining and growing existing accounts and market segments
  • Support the Director of Sales in overseeing sales and catering efforts, including coaching and team development
  • Lead client relationships from prospecting through post-event follow-up, ensuring seamless execution and exceptional service
  • Collaborate with internal teams to plan and execute group events, meetings, and functions
  • Accurately forecast group rooms and F&B revenue and contribute to strategic revenue planning
  • Conduct site tours, client meetings, and sales calls to achieve and exceed revenue goals
  • Utilize systems such as Delphi and other sales platforms to manage accounts and track performance
  • Participate in sales meetings, trainings, and reporting to align with property and company goals
  • Serve as a leader within the team by fostering a collaborative, high-performing, and service-driven culture
What We're Looking For
  • 3-5+ years of hotel sales experience, preferably with group and/or corporate segments
  • Proven track record of meeting or exceeding sales goals
  • Strong leadership skills with the ability to mentor and support team members
  • Exceptional communication, organization, and time management skills
  • Ability to think strategically while executing tactically
  • Experience with hotel sales systems (Delphi, CI/TY, PMS, etc.) preferred
  • Passion for hospitality and delivering outstanding guest experiences
Benefits of Working for Concord Hospitality
  • Competitive salary + incentive bonus structure
  • Comprehensive medical, dental, and vision plans for you and your family
  • 401(k) with company match (immediate vesting)
  • Paid time off + paid holidays starting early in your tenure
  • Paid parental leave (maternity & paternity)
  • Company-paid life insurance and short-term disability
  • Employee Assistance Program (EAP) for personal and financial support
  • Same-day pay access (UKG Wallet)
  • Tuition reimbursement and career development opportunities
  • Hotel discounts for you, your family, and friends
  • Exclusive discounts on travel, entertainment, and more

Annual Salary: $75,468 - 94,335

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