OAT is seeking Senior Reviewers to review administrative investigations involving members of the Phoenix Police Department. This role has two primary functions: reviewing administrative investigations and evaluating and processing complaints or commendations from members of the public. In the reviewing role, the incumbent will comprehensively review administrative investigations, thoroughly review and evaluate evidence and investigative procedures used, write professional and well-reasoned reports, and make recommendations for future investigations. When taking complaints and commendations, the incumbent will be expected to engage professionally, tactfully, and compassionately with members of the public.

Reviewers also are expected to engage in and support the other work groups in the office, including administration, community engagement, and mediation. Successful candidates will demonstrate both considerable independence and sound judgment necessary for reviewing and evaluating sensitive investigations; professional level writing skills; attention to detail; a team-oriented perspective; and the ability to maintain confidentiality, integrity, and impartiality in all work.

IDEAL CANDIDATE

The ideal candidate will

• Possess strong attention to detail, analytical skills, and be an excellent communicator.
• Have the demonstrated ability to:
  • Produce high quality, professional reports that demonstrate thorough review and analysis.
  • Work both independently and collaboratively with others.
  • Weigh important policy considerations and ask thoughtful questions.
  • Use tact and discretion in dealing with complainants, witnesses, members of the Police Department and others.
  • Work in stressful situations and/or with difficult, emotionally distressed, or hostile individuals.
  • Analyze, interpret, and report investigative findings and recommendations.
  • Observe, compare, or review data and people's behavior to determine compliance with prescribed operating standards.
• Have knowledge and understanding of:
  • City of Phoenix Administrative Regulations and Personnel Rules.
  • Phoenix Police Department Operations Orders and department manuals. Statutes, ordinances, and public policy relating to policing.

SALARY

Pay Range: $82,056 - $121,243 annually.

Hiring Range: $82,056 - $99,736 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 063. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page .

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information .
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi .

For more details, visit: Unit 008 (Confidential Office & Clerical) Benefits

MINIMUM QUALIFICATIONS

• Four years of experience conducting and/or reviewing investigations, reviewing or collecting evidence/facts and applying law/rules/policy to those facts and evidence, or in civilian oversight of law enforcement;
• Bachelor's degree in public administration, criminal justice, social sciences or related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted; for example:
  • A Master's degree in public administration, criminal justice, social sciences, or related field and two years of the required experience;
  • OR a Juris Doctor (J.D.) and one year of required experience.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
• The City job description can be found here .

Per 20-5(D) of the Phoenix City Code, candidates will not be considered if they have been employed in law enforcement or have immediate family members who have been employed in law enforcement; familiarity with law enforcement processes will be considered.

• Immediate Family Member means the spouse, parents (including a stepparent), children (including a stepchild), sisters or brothers (including a stepsister or stepbrother).
• Law Enforcement means any state, county or local officer, including probation or correction officers, and military law enforcement employment. This includes volunteer or paid work in a civilian or sworn capacity.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience:
  • Receiving complaints, answering questions, and providing information through various methods.
  • Conducting intakes or interviews to obtain elicit details of an investigation and documenting information as received.
  • Creating, updating, and maintaining data in spreadsheets and/or software.
• Proficiency using MS Office software.
• Bilingual in Spanish.
• Working weekends, evenings, early morning hours, and holidays may be required.

RECRUITMENT DATES

Recruitment closes August 6, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information. Please ensure your cover letter and resume are attached as one document.

Your cover letter should include why you are interested in this position, and your resume should include your experience as it relates to the qualifications stated above.

Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939 . You may also fill out and submit a Reasonable Accommodation Request Form .

REFERENCE

OAT Senior Reviewer, JC:06870, ID# 62424, 07/16/2026, USM, JR, Benefits:008

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