TD Bank

Senior Quality Control Analyst (4743)

TD Bank$81K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in AML or Financial Crime at a financial institution (FI)
  • In-depth understanding of Suspicious Transaction Report (STR) filing requirements and Relevant Guidelines (RGS) thresholds
  • Experience in Quality Control, Quality Assurance, or as a second level reviewer in a Financial Intelligence Unit (FIU)
  • Ability to provide clear and effective feedback across various levels
  • Excellent communication skills, capable of engaging diverse disciplines

Responsibilities

  • Validate investigative outcomes related to STR, NFA, and RTC decisions
  • Incorporate procedures and regulatory findings into case reviews
  • Review case files and transactional data for compliance
  • Identify root causes of quality issues in processes
  • Provide constructive feedback to investigative teams
  • Contribute to the development of metrics and feedback systems
  • Drive enhancements in system development and operational efficiency

Benefits

  • Comprehensive health and well-being benefits
  • Savings and retirement programs
  • Generous paid time off
  • Banking benefits and discounts
  • Access to career development and mentoring programs
  • Reward and recognition initiatives
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
$81,600.00 - $115,200.00 CAD

Job Description:

STR Quality Control reviews the work from multiple teams across FCI to ensure consistency and high standards in FINTRAC reporting. By combining work previously done by 2nd Level reviewers and Regulatory Reporting, the Senior QC Analyst is responsible for validating that Reasonable Grounds to Suspect (RGS) money laundering and/or terrorist financing have been appropriately established, and that all procedural and regulatory requirements are met. This role also includes reviewing No Further Action (NFA) decisions to ensure alerts are closed appropriately where investigations have not identified suspicious activity, negative media, or any other grounds to file an STR or recommend an RTC. In addition, the Senior QC Analyst is responsible for RTC approvals, ensuring sound judgment is applied in determining whether to exit or retain the customer. The Senior Analyst will also ensure that the narrative portion of the filing is clear and concise so that a third-party reviewer can come to the same conclusion based on the facts presented. Any case that falls below this quality threshold will be returned to the investigative team for re-work. As this is a new role within the FIU, the successful applicant will be expected to help develop the STR QC program in providing metric and feedback for FIU senior management and the executive. The Senior QC Analyst will report to the Group Manager, STR Quality Control.

Job Accountabilities:
  • Validate investigative outcomes across STR, NFA, and RTC decisions, including confirming RGS where applicable, ensuring STRs are filed as soon as practicable, verifying NFA closures are appropriate where no suspicious activity exists, and approving RTCs to ensure sound decisions on customer exit or retention.
  • Incorporate procedures, job aids, and regulatory findings into a holistic case review.
  • Review case file and transactional data to ensure that all reportable transactions are submitted.
  • Ability to identify root causes of quality issues be it human error, procedural gaps, or required training.
  • Provide and deliver value-added feedback to the investigative teams.
  • Contribute to the establishment of metrics and feedback loops.
  • Drive system development projects and efficiency enhancements.


Education & Experience:
  • Minimum 5 years' experience in AML and/or Financial Crime at an FI.
  • Thorough understanding of STR filing requirements / RGS thresholds.
  • Experience in Quality Control, Quality Assurance, or as a 2nd level reviewer in an FIU.
  • Demonstrated successful interaction across multiple and diverse disciplines.
  • Ability to provide concise and coherent feedback.
  • Excellent communication skills at all levels of the organization.


Work activities include a blend of highly collaborative activities and individual deliverables. Individuals are expected to be onsite 4 days a week. Colleagues may spend more or less days in office as required by the business line.

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Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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