Senior Property Manager

BentallGreenOak

$100K — $120K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in residential property management
  • Post-secondary education in real estate or CPM designation preferred
  • Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of Yardi property management software required
  • Thorough understanding of laws regarding resident/landlord relations

Responsibilities

  • Oversee daily operations to maintain high service standards and resident satisfaction
  • Manage resident relations including requests, complaints, and lease renewals
  • Supervise and train site staff with a focus on performance management
  • Handle property financials: budgets, expenses, and reporting
  • Oversee leasing processes including rent collection and resident transitions
  • Analyze market conditions for competitive pricing and revenue opportunities
  • Coordinate maintenance and oversee vendors and contractors

Benefits

  • Onsite position in Toronto
  • Focus on sustainability initiatives
  • Opportunity for professional development and training
  • Engagement with community improvement projects
  • Dynamic and fast-paced work environment
Full Job Description
Senior Property Manager

Toronto, ON

The Opportunity

Reporting to the Director, Residential, this position will oversee a residential rental group in Toronto, with overall accountability for property operations, revenue growth, maintenance, resident service, and minor capital improvements. The role is focused on maximizing asset value through institutional-quality residential management, operational excellence, and strong resident relationships. The ideal candidate is a proactive, results-driven professional who thrives in a fast-paced and dynamic environments!

This is an onsite position located in Toronto, ON.

What You Will Do

  • Oversee day-to-day property operations, ensuring high standards of service, maintenance, and resident satisfaction.
  • Manage resident relations, addressing requests, complaints, emergencies, and retention/lease renewal initiatives.
  • Supervise, coach, and train site staff while supporting performance management and policy compliance.
  • Manage property financial performance, including budgets, expenses, revenue, financial reporting, and capital planning.
  • Oversee leasing, rent collection, arrears, applications, renewals, and resident move-in/move-out processes.
  • Monitor market conditions, rental rates, competitors, and revenue opportunities to support property performance.
  • Coordinate maintenance, repairs, capital projects, vendors, contracts, inspections, and preventative maintenance programs.
  • Ensure compliance with legislation, company policies, health and safety standards, and emergency procedures.
  • Maintain accurate property records and documentation, using property management systems and conducting regular audits.
  • Support sustainability initiatives, including energy efficiency, environmental safety, and community engagement.


Who You Are

Key Qualifications

  • Experience - 3+ years of related experience with residential property management, combined with a strong service ethic commitment.
  • Education - Preference for post-secondary education in real estate and/or CPM designation.
  • Computer Skills - Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi required.
  • Knowledge - A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations.


Other Skills and Behaviours

  • Relationship Skills - Strong verbal and written communication; builds effective relationships; professional, collaborative, discreet, and skilled in conflict resolution.
  • Professionalism - Maintains a professional appearance and demeanor.
  • Organization & Multitasking - Effectively manages deadlines, competing priorities, and change while maintaining accuracy and quality under pressure.
  • Decision Making - Uses sound judgment, strategic thinking, and innovation to solve problems and adapt to change.
  • Police Clearance - A criminal verification check is required for employment


Application Deadline: we will be accepting applicants for this role until September 25, 2026

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