Senior Project Manager

LifeWorks, Inc. • $86K — $136K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Marketing, Communications, Business, or related field
  • 10+ years of work experience, primarily in Telecom Services or a regulated environment
  • Extensive experience in visual design and communication for executive engagement
  • Ability to simplify complex ideas for strategic alignment
  • Proficient in Microsoft Office, particularly PowerPoint, Excel, and Word

Responsibilities

  • Craft and manage VP-level strategic communications for clarity and alignment
  • Lead marketing initiatives including internal and external engagements
  • Develop core identity frameworks to enhance team culture
  • Implement change management processes with training and documentation
  • Integrate core values into operations for transformation alignment
  • Enhance team engagement through strategic newsletters and internal branding

Benefits

  • Comprehensive rewards package with salary and bonus structure
  • Minimum of 3 weeks vacation and flexible benefits plan
  • Flexibility to work in-office, remotely, or hybrid
  • Company matched pension and share purchase programs
  • Opportunities for community involvement
  • Career growth and learning opportunities
Full Job Description
Description

Ready to create innovative solutions and best practices?

Join a high-impact team at TELUS that powers digital transformation through smart governance, operational excellence, and cross-functional alignment. We sit at the core of how TELUS delivers effortless, scalable, and customer-first digital experiences.

Our team and what we'll accomplish together

At TELUS, we're reimagining how millions of Canadians engage with our brand-from seamless self-serve experiences to personalized journeys powered by data and AI. Behind this transformation is a world-class digital team-and you could be part of the engine that makes it all work.

Our team is the backbone of digital business excellence and transformation-translating strategy into execution, enabling governance structures that drive clarity and compliance, and creating operational rhythms that fuel impact across business outcomes, customer experience, technology delivery, and commercial success.

This pivotal individual contributor role sits at the heart of our digital transformation initiatives, offering exceptional visibility and impact across the enterprise. Taking the VP annual agenda, this individual will focus on developing executive messaging as well as wider team communication, continuous monitoring and optimizing our squad-based operating model, and driving creative methods to enable change in this transformative period for this team.

What you'll do
  • Elevate executive presence by crafting and managing VP-level strategic communications that drive organizational clarity and leadership alignment.
  • Spearhead DOTComm marketing initiatives, including high-impact internal and external roadshows, cross-functional all-hands engagements, and industry conferences to position the brand.
  • Cultivate a world-class team culture by developing core identity frameworks, executing rollouts, and implementing continuous improvement cycles.
  • Drive organizational resilience through robust change management, enabling the team with comprehensive training, technical documentation, and proactive learning paths.
  • Embed core values into the operational fabric to ensure alignment with our customer-first and digital-first transformation goals.
  • Foster deep team engagement via strategic newsletters, interactive office hours, and curated internal branding that fuels impact and community.


Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Degree in Marketing, Communications, Business or related discipline
  • At least 10 years of work experience preferably with a bulk of it within Telecom Services or another regulated / multiple legal entity type environment
  • Have extensive background in visual design and communication to readout/engage with executive leadership independently when asked
  • Ability to translate complex concepts and ideas into strategic frameworks for leadership/stakeholder alignment
  • Experienced with Microsoft Office, especially PowerPoint, Excel, and Word

Preferred Qualifications:
  • Experience executing in a matrixed environment and engaging with senior stakeholders to achieve common business goals (e.g., tech, risk, legal, product teams, etc.)
  • Master's degree / MBA


Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
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