Amazon

Senior Program Manager , WW SMB Financing

Amazon$115K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 6+ years in program/project management
  • Proven program strategy ownership and communication skills for senior leaders
  • Experience in using data and metrics to drive improvements
  • 5+ years in financial services, lending, fintech, or payments
  • Ability to leverage AI for efficiency and reporting
  • Strong project management and cross-functional collaboration skills

Responsibilities

  • Manage end-to-end launch of new lending partners, products, and features
  • Streamline partner onboarding and product adoption for faster launches
  • Drive critical business reviews and own key metrics for accountability
  • Analyze market trends and customer needs to optimize seller lending programs
  • Facilitate alignment across diverse teams to deliver projects efficiently

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Full Job Description
Senior Program Manager , WW SMB Financing Amazon's WW SMB Financing team is seeking a Senior Program Manager with exceptional cross-functional leadership, executive communication, and analytical capabilities. The ideal candidate brings deep program management expertise in financial services, a proven ability to manage multiple senior stakeholders across global organizations, and a track record of driving adoption on scale. This role demands strategic thinking, operational rigor, and the ability to translate complex data into clear narratives that accelerate decision-making. Key job responsibilities New Partner, Product & Feature Launch Management: Own end-to-end launch tracking and execution for new lending partners, products, and features across worldwide markets Scaling, Optimization & Reporting Intelligence: Improve launch velocity, streamline partner onboarding processes and product adoption. Including owing reporting infrastructure for feature adoption tracking, partner/product launch performance, and scaling metrics, delivering actionable intelligence to stakeholders. Own Key Business Mechanism: Drive critical business reviews, owning key business metrics, driving accountability, and surfacing insights to senior leadership. Market Analysis: Analyze trends, customer needs, and competitive landscape to continuously optimize the seller lending program and enhance the value proposition for product and feature adoption. Cross-Functional Program Execution: Drive alignment across Product, Tech, Marketing, Operations, Legal, Compliance, and Data Science teams to deliver programs on time and at scale. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. BASIC QUALIFICATIONS - Bachelor's degree - 6+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - 5+ years of experience in financial services, lending, fintech, or payments - Demonstrated ability to leverage AI and automation tools to drive operational efficiency, enhance reporting, and accelerate program delivery - Strong understanding of go-to-market strategies and scaling best practices - Excellent project management and cross-functional collaboration skills - Data-driven mindset with the ability to analyze and interpret program performance metrics - Proven track record of driving growth and innovation in complex, fast-paced environments - Strong communication and stakeholder management skills PREFERRED QUALIFICATIONS - MBA, or Master's degree - Bachelor's degree, or experience with financial services, payments or e-commerce - 3+ years of solving problems with technology in the Global Financial Services Industry experience - Experience working within a global company, with multi-country responsibilities The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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