Amazon

Sr. Digital Program Manager, Prime Video Global Operations

Amazon • $127K — $222K *
Seattle, WA 98115In-Person
Consumer Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5+ years in Supply Chain, Product Management, or Program Management.
  • Proven experience in owning end-to-end programs with measurable results.
  • Strong communication skills for presenting complex ideas to diverse audiences.
  • Experience leading cross-functional teams under tight deadlines.
  • Ability to handle ambiguous challenges using effective problem-solving techniques.
  • Bachelor's degree or 10+ years of relevant professional experience.
  • Demonstrated ownership of major project deliverables.

Responsibilities

  • Act as the subject matter expert for assigned programs.
  • Define value propositions and limitations for cross-functional teams.
  • Serve as a liaison to enhance customer and partner experiences across teams.
  • Coordinate global projects and prioritize tasks based on business needs.
  • Analyze data to identify issues and create solutions for partner teams.
  • Employ creative problem-solving and implement short-term solutions.
  • Maintain flexibility and deliver results in a fast-paced and ambiguous environment.

Benefits

  • Access to Amazon's inclusive workplace culture promoting equality and innovation.
  • Opportunities for professional growth within a global organization.
  • Collaborative work environment across diverse international teams.
  • Access to a full range of medical, financial, and additional benefits.
Full Job Description
We are searching for a Sr. Digital Program Manager who can hold a leadership position in building strategic partnership with cross-functional technical teams, product teams and operations teams, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and be Curious, Earn Trust, Invent and Simplify, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon and technical teams. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role with Prime Video.

Key job responsibilities

- Be the subject matter expert for your assigned program

- Define value proposition, entitlement, and limitations- to cross-functional teams

- Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer and partner experience outcomes

- Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement

- Deep dive and instrument data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams

- Be a creative problem solver who always thinks critically about next steps and not afraid to get their hands dirty and deliver short term scrappy solutions

- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

About the team

The Publishing and Quality Program team within Prime Video Global Operations is responsible for delivering On-Time and In-Quality content experiences for customers. We work with Product, Tech, Business, and our operations teams across India, Spain, Costa Rica, and Japan to build scaled solutions and processes to directly improve the customer experience with Prime Video.

BASIC QUALIFICATIONS

- 5+ years of Supply Chain, Product Management, Program Management experience

- Experience owning end-to-end programs to drive results

- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

- Experience leading cross-functional teams to deliver products and projects on tight deadlines

- Experience handling ambiguous or undefined challenges through strong problem solving abilities

- Bachelor's degree, or 10+ years of professional experience

- Experience with end-to-end ownership of major project deliverables

PREFERRED QUALIFICATIONS

- Experience with advanced Excel, SQL, and MySQL

- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication

- Master's degree

- 8+ years of experience in Digital Supply Chain, Product Management, or Program Management within large global organizations

- Demonstrated ability to work cross-functionally with engineering, product, and operations counterparts to deliver meaningful customer experiences

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 127,300.00 - 222,700.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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