Senior Program Manager- TELUS Health Cybersecurity

LifeWorks, Inc. • $86K — $136K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years of experience in cybersecurity or technical program management
  • Experience leading complex, multi-team programs
  • Understanding of AI and generative AI in security
  • Proven organizational change leadership skills
  • Excellent communication and stakeholder management skills
  • Ability to thrive in fast-paced, ambiguous environments

Responsibilities

  • Lead delivery of complex cybersecurity programs across multiple portfolios
  • Ensure alignment of delivery, risk, and change activities, removing obstacles
  • Translate security strategies into actionable programs with clear outcomes
  • Assess and address organizational readiness for AI-enabled tools
  • Design and implement comprehensive change management strategies
  • Coach leaders to promote transformation and connect strategy with mission
  • Engage and communicate with stakeholders to sustain momentum and adoption

Benefits

  • Comprehensive total rewards package with competitive salary and bonuses
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Flexible work arrangements (in-office, virtual, or hybrid)
  • Generous matched pension and share purchase programs
  • Opportunities for community involvement
  • Career growth and learning & development opportunities
Full Job Description
As Senior Program Manager, you'll lead the delivery of complex cybersecurity programs that increasingly depend on AI tooling, and guide the organizational change that makes those capabilities effective. You'll own the full picture-the technology delivery and the human dimension that determines whether it succeeds. Your work will directly impact:

  • Cybersecurity professionals, who gain new capabilities and confidence in AI-assisted tooling
  • The security leadership team, who shift from managing resistance to championing innovation
  • TELUS Health as a whole, reducing risk while building organizational capability


You'll operate at a highly strategic level, partnering with the CIO, the CSO (IT security, risk, compliance, security assurance, strategy, and PMO), and business stakeholders to deploy AI responsibly-coaching leaders, building literacy, and navigating the ambiguity and resistance that accompany significant change. This is a highly visible role with exposure across the organization.

What you'll do

Program Delivery & Orchestration
  • Own the delivery of complex, multi-portfolio cybersecurity programs across security, security operations, and engineering functions
  • Orchestrate execution from vision to value, keeping delivery, risk, and change activities aligned while removing blockers
  • Hold the strategic view across workstreams, translating security strategy into executable programs with clear outcomes and quality standards


Change Strategy & Leadership
  • Assess organizational readiness for AI-enabled security tooling, and identify and close gaps in capability, culture, and process
  • Design and execute end-to-end change management strategies using structured methodologies (e.g., Prosci/ADKAR, Kotter)
  • Coach security leaders and executives to become visible sponsors of transformation, translating strategy into compelling narratives that connect tooling change to mission, risk reduction, and team purpose
  • Surface and address resistance constructively, building psychological safety around uncertainty and new ways of working


Stakeholder Engagement & Governance
  • Map stakeholders across security, IT, risk, privacy, and the business, and build tailored engagement and communication plans
  • Establish feedback loops and champion networks within the SOC to sustain momentum and drive adoption
  • Keep executive sponsors informed on progress, risks, and value realized
  • Partner with risk, privacy, and compliance teams to ensure responsible AI use that meets data protection, governance, and regulatory expectations


What you bring

  • 6+ years of relevant experience in cybersecurity, technical program management, or transformation consulting, including complex, multi-team programs
  • Demonstrated experience orchestrating delivery across multi-functional teams and multiple portfolios
  • Strong working understanding of AI and generative AI concepts (e.g., Gemini, Claude, Microsoft Copilot) and their application to security tooling-fluency required, with deep technical build experience a plus rather than a must
  • Proven experience leading organizational change and coaching or advising senior leaders
  • Excellent communication and stakeholder management skills
  • Ability to operate independently in ambiguous, fast-changing, high-stakes environments


Great-to-Haves

  • Change management certification (e.g., Prosci, CCMP) or a recognized coaching credential (e.g., ICF)
  • Security certification (e.g., CISSP, CISM) or demonstrated equivalent domain depth
  • Bachelor's or Master's degree in cybersecurity, computer science, business, organizational development, or a related field
  • Familiarity with responsible AI, AI governance, or model risk frameworks
  • Experience deploying AI or automation tooling in a security operations context


Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

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Industry
Healthcare
* Ladders Estimates

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