Senior Program Manager

Randstad

$100K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years managing complex I&T programs in the public sector, especially healthcare
  • Proven experience in delivering large-scale, public sector health-related IT projects
  • Expertise in project and program management standards, including PMI and PMBOK
  • Strong grasp of public sector IT project approval processes and gating requirements
  • Solid understanding of compliance standards, including the AODA
  • Experience formulating detailed, integrated program schedules with business and technical requirements
  • Skilled in managing large project budgets with rigorous fiscal accountability

Responsibilities

  • Lead strategic planning and governance for enterprise healthcare IT programs
  • Oversee daily program delivery coordination across multiple cross-functional teams
  • Establish stakeholder engagement and communication frameworks for effective governance
  • Develop and monitor performance measures and KPIs to ensure platform adoption
  • Manage program risks, issues, and dependencies through regular reviews
  • Direct multidisciplinary teams in achieving project objectives and operational readiness
  • Implement change management strategies to facilitate new delivery practices

Benefits

  • Lead high-visibility programs with a focus on modern healthcare technology
  • Autonomy to direct full lifecycle initiatives with a strategic impact
  • Influence executive decision-making through program governance and risk insights
  • Structured onsite work arrangement for consistency and predictability
  • Potential for contract extension based on performance
Full Job Description
job details

We are seeking a highly accomplished Senior Program Manager for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier leadership capacity within the Information Technology and Information Management streams, specializing in directing large-scale, complex healthcare I&IT programs from concept through to operational transition and closure. ...

As a principal program authority, you will bridge the gap between strategic business objectives, complex data engineering, analytics frameworks, and executive stakeholder networks. Operating entirely onsite, you will manage large program budgets with high fiscal accountability, direct multidisciplinary matrixed teams, and establish robust governance models. This role demands an expert who can confidently cultivate consensus among diverse stakeholder networks, navigate formal public sector approval channels, and implement structured change management strategies to drive platform adoption and continuous process optimization. Location: Toronto, ON Assignment Type: Onsite (5 days/week, 7.25 hours/day) Contract Duration: 12 months (with potential for extension) Advantages High-Impact Healthcare Scope: Lead high-visibility, complex public healthcare technology programs, driving modern platform adoption, analytics enablement, and data pipeline delivery. Strategic Autonomy: Direct full-lifecycle initiatives spanning strategy formulation, benefits identification, funding alignment, and long-term knowledge transfer frameworks. Executive Advisory Influence: Drive program governance by facilitating steering committees and providing portfolio-level risk, dependency, and escalation insights to senior executives. Predictable Full-Time Structure: Benefit from a structured, stable onsite contract path operating out of a centralized enterprise landscape. Responsibilities Strategic Planning & Delivery Governance Document, manage, and maintain comprehensive, integrated program plans outlining objectives, delivery milestones, multi-layered dependencies, scope boundaries, budget assumptions, and operational readiness activities. Manage day-to-day delivery coordination across cross-functional business, data engineering, analytics, architecture, privacy, security, vendor, and operational teams to achieve targeted data outcomes. Establish and execute formal stakeholder engagement frameworks, integrated communication paths, and corporate governance plans. Develop, monitor, and maintain delivery performance measures and KPIs to track platform adoption progress and capture continuous improvement opportunities. Direct program strategy from inception through delivery, operational transition, benefits identification, funding alignment, and knowledge transfer. Risk Management & Operations Leadership Document, manage, and track integrated program risks, issues, assumptions, decisions, and internal/external dependencies across component projects. Facilitate regular risk and dependency reviews alongside project squads to isolate environment blockers, formulate mitigation strategies, and prepare executive status reports. Ensure program delivery is cost-effective, efficient, and fully compliant with established public sector I&IT project methodologies, standards, and gating frameworks. Direct, manage, and coordinate multidisciplinary teams and matrixed resources across platform adoption, data pipeline delivery, analytics enablement, and operational readiness. Support budget planning, forecasting, and detailed reporting across multiple funding channels, workstreams, and organizational dependencies. Supervise the development and communication of program-related updates, governance materials, briefing notes, and executive presentations. Change Management & Enablement Lead tailored communication and change management strategies to manage operational impacts, overcome resistance, and support the adoption of new delivery practices. Provide leadership, coaching, and structured knowledge transfer to strengthen internal program delivery capabilities. Resolve resource constraints and interpersonal conflicts, negotiating changes to resourcing to ensure project objectives are met in a timely manner. Promote information technology standards and best practices for program management to facilitate control of system quality and optimize resource utilization. Qualifications Core Requirements & Public Sector Experience Professional Program Tenure: 10+ years of progressive experience successfully managing complex I&IT programs within the public sector or Broader Public Sector (BPS) environment. Healthcare Domain Expertise: In-depth knowledge and hands-on experience delivering large, complex public sector health-related IT projects and programs. Methodology Mastery: Deep theoretical and practical handling of project and program management methodology, standards, and techniques (PMI, PMBOK, and public sector I&IT methodologies). Governance & Approvals Acumen: Clear understanding of public sector policy, IT project approval processes, enterprise architecture standards, and formal gating requirements. Evaluation Concepts: Superior knowledge of current and emerging concepts in evaluation, including project design, data collection, data profiling analysis, interpretation, and executive reporting. Compliance Awareness: Solid working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulatory design standards. Technical & General Program Management Capabilities Integrated Plan Formulation: Proven background gathering business and technical requirements to create and maintain highly detailed, integrated program schedules. Advanced Fiscal Control: Extensive experience effectively managing large project budgets, demonstrating high fiscal control and accountability covering estimates, cost forecasting, and financial reconciliation. Strategic Stakeholder Synthesis: Outstanding background directing stakeholder consultation, consensus building, and facilitating formal steering committees and executive forums. Risk & Change Governance: Exceptional capability to proactively identify potential risk events before they occur, articulate escalations at the senior executive level, and deploy change management mode

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