Job Description

The Senior Program Manager works collaboratively with stakeholders to develop strategic initiatives, manage the execution of such initiatives, and constantly evolve and cultivate assets for a world-class ecosystem. The Senior Program Manager participates in gap identification and assessment to drive prioritization of work and may lead contract negotiations with external collaborators for activities within their assigned programs. Initiates, actively manages, and maintains positive working relationships with internal and external groups. Acts as a mentor for director and indirect report team members. The Senior Program Manager works independently, assuming primary responsibility for planning, directing, coordinating and delivering initiative and project activities through the entire project life cycle (from initiation to completion) that are major/complex/business critical. The Senior Program Manager is responsible to lead project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards. Responsible for generating and managing the overall budget (as applicable) within their assigned collaborations and for related projects. Leads and provides direction in the development and tracking of project budgets. This position requires significant capacity to manage multiple competing objectives, to prioritize, and to communicate complex information in clear and unambiguous terms to management and leadership. This individual may support leadership in strategic planning processes. Presents project requests to internal and external committees and oversight bodies to receive approval and project direction and input. Independently leads problem-solving and decision-making activities, within the scope of their assigned collaborations and related projects and change management processes taking reasonable and prudent actions to accomplish agreed upon project objectives. Leverages years of experience to manage stakeholder relationships and extensive projects, and is highly competent in the implementation of project results. Uses advanced negotiation skills that are characterized by innovative thinking. Must have strong business acumen with the ability to work with people from diverse functional backgrounds and build relationships across the organization. May require matrix supervision and evaluation of staff from other departments and divisions, individuals from their assigned external collaborations, and/contractor/vendor resources. May have direct and indirect reports and be in a position to employ and guide the project staff in a goal-oriented way within projects.

This role incorporates the American College of Surgeons (ACS) Level I Trauma Center standards into program management responsibilities to ensure sustained verification readiness and high-quality trauma care delivery. The incumbent provides operational oversight of trauma program activities, including performance improvement processes, trauma registry management and coordination of multidisciplinary clinical workflows. In collaboration with physician leadership, including the Trauma Medical Director, this role supports the development and implementation of clinical protocols, practice management guidelines and trauma program policies. The Program Manager contributes to financial stewardship through participation in budget planning and resource alignment to meet programmatic goals. This role serves as a liaison to institutional and regional stakeholders, representing the trauma program in committees and collaborative initiatives that enhance trauma system performance. The incumbent ensures coordination of staff education and facilitates ongoing trauma-related continuing education in alignment with national standards. The role is accountable for maintaining program infrastructure, reporting relationships and performance monitoring consistent with ACS expectations.

Qualifications

Bachelor's degree in management, business administration, health care administration, or related field with 7 years of related business and/or project management experience or Master's degree in management, business administration, health care administration, or related field with 3 years of related business and/or project management experience. An Associate's degree with 9 years of related business and/or project management experience may be considered.

A clinical background is required (preferably nursing expertise). The successful candidate must be able to complete the needed CME and state licensure to be considered for this role.

Education preference: project management, business administration, management. Previous experience as a project manager (large, complex projects) or program manager is preferred.

This position does not offer visa sponsorship.