Work ScheduleStandard (Mon-Fri)
Environmental ConditionsOffice
Job DescriptionThis is a fully remote role supporting our Global Central Laboratories. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening.
The RoleAs an Alliance Lead II, you'll serve as the main liaison for key strategic accounts within the PPD Central Laboratory services model, providing operational guidance, governance leadership, and strategic partnership expertise. You'll drive account growth, foster long-term client relationships, and ensure delivery excellence in alignment with client needs and Thermo Fisher Scientific objectives.
Key Responsibilities:- Oversees a portfolio of strategic and growth-oriented accounts of moderate to high complexity. Responsible for advancing account maturity, scaling governance models, and enabling expansion across a diverse mix of client types and partnership structures.
- Client Engagement Level: Partners closely with senior client stakeholders, integrating operational and strategic perspectives to strengthen long-term relationships and support account growth.
- Decision-Making Latitude: Adapts governance models and service approaches for complex portfolios; decisions impact multiple accounts and cross-functional priorities.
- Business Development Role: Actively partners with business development on major renewals and expansions; shapes partnership proposals and ensures alignment with delivery capabilities.
- Governance & Issue Management: Designs/adapts governance for complex client needs; leads resolution of high-impact cross-portfolio issues.
- Internal Influence: Leads cross-business collaboration at senior leadership level; drives alignment across multiple functional leaders and geographies.
- Innovation & Continuous Improvement: Leads cross-portfolio improvement initiatives; contributes to innovation roadmap in service delivery and governance.
- Leadership & Team Development: Mentors Alliance Leads and managers; contributes to leadership capability building across the team.
QualificationsEducation & Experience:
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).
- Proven leadership skills
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, and Abilities:
- Strong written and oral communication skills for engaging senior client stakeholders and internal leadership.
- Advanced time management and governance skills for managing complex BioPharma or BioTech growth accounts.
- Proven ability to partner effectively with business development to shape renewal and expansion opportunities.
- Strong business acumen to drive account maturity and strategic growth.
- Skilled in adapting governance and service models to meet diverse client needs.
- Demonstrated skills in conflict resolution and managing high-impact issues across portfolios.
- Ability to synthesize operational and strategic insights for executive decision-making.
- Capacity to lead cross-functional initiatives that enhance service delivery and client satisfaction.
Working EnvironmentThermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary for typical working hours.
- Ability to use and learn standard office equipment and technology with proficiency.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
- May require travel. (Recruiter will provide more details.)
If you're ready to lead complex clinical laboratory projects and make a measurable impact, we encourage you to apply.
Apply today and help deliver tomorrow's breakthroughs. 
