As a Senior Program Manager at Bosch Building Technologies North America (Bosch BT NA), you will have the autonomy to build, mold, and innovate while leveraging industry best practices. By working with the leading, proven, and most reliable technology partners on the market, you will be positioned to provide leadership, project management and technical expertise that supports business development activities for our Enterprise clients.
As a Senior Program Manager, your top priorities are to build strong, trusted relationships with our clients and internal stakeholders, and drive first-class program results. You will drive projects throughout multiple branches across British Columbia's Island and Interior region, working closely with stakeholders such as our Engineering, Sales, PMO, and Technician Teams, as well as Subcontractors, Vendors and Company Clients. You will scope, cost, plan and deliver highly complex integrated security systems and structured cabling infrastructure, while continuing to develop business through alignment with strategic client goals and objectives.
SPECIFIC ACCOUNTABILITIES:- Serve as the Business Manager for the assigned portfolio, overseeing program management activities and ensuring financial and operational performance.
- Act as the primary liaison between Bosch Building Technologies, ownership stakeholders, trades, and the installation team at both the program and project levels.
- Ensure adherence to Enterprise processes and standards, delivering a consistent client experience.
- Provide direct project management support for select projects as directed by leadership.
- Manage multiple concurrent projects and program workstreams throughout multiple branches across British Columbia's Island and Interior region.
- Participate in bid reviews and support estimating and bid administration activities to ensure estimates are aligned with organizational goals, client needs, and profitable contract outcomes.
- Pursue training and continually increase competency with sub-disciplines needed to design and coordinate program deliverables (Structured Cabling, Audio Visual, Security, Networking, DAS, etc.).
- Continually improve competencies with all software and programs used including (but not limited to) Dynamics 365, MS Office Suite (Word, Excel, Outlook) MS Teams, MS Projects, etc.
- Provide functional leadership, mentorship, and training opportunities to project teams to build skills, improve performance, and support successful program delivery.
- Support estimators, engineers, and other teams as needed, contributing to knowledge sharing across the organization.
- Deliver projects on time, within scope, quality standards, and budget constraints.
- Build and sustain relationships with end users, Enterprise leadership, and contractors to support business development activities, achieve program growth objectives, and expand Bosch Building Technologies' presence within strategic client accounts.
- Provide accurate financial reporting, including cost/revenue forecasting, accruals, billing, and working capital management.
- Develop and manage project schedules, resource plans, procurement, commissioning, and risk mitigation strategies.
- Deploy best practices and standard processes to control costs, improve productivity, and enhance client outcomes.
- Act as the Bosch Building Technologies representative and customer advocate, maintaining client satisfaction and resolving issues promptly.
- Collaborate with operations teams across branches and regions to ensure successful program delivery.
- Proactively assess and mitigate project risks.
- Travel of approximately 10%-15% within British Columbia's Island and Interior region may be required.
- Perform other tasks as required.
REQUIRED QUALIFICATIONS:- Minimum 8 years of experience within the low voltage, integrated security, construction, or related industry.
- Minimum 10 years of experience in Project Management, Program Management, or a related leadership role.
- Experience delivering projects utilizing open-platform security solutions with integrated access control, intrusion and video management systems.
- Experience in project planning, risk management, cost management and schedule management, and methods of analyzing and reporting project performance on financial and other KPI's.
- Demonstrated ability to prioritize competing demands, adapt to changing priorities, and perform effectively in a fast-paced environment.
- Negotiating skills within a context of political sensitivity and conflicting interests.
- Exceptional communication and leadership skills.
PREFERRED QUALIFICATIONS:- Post-secondary education from an engineering technology program (controls and instrumentation, electronics, electrical, etc.).
- Previous experience managing multiple large projects or programs.
- Project Management Professional (PMP) certification.
- Previous sales, estimating, or design experience.
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to effectively communicate in English, (i.e., see, hear, speak and write clearly) in order to communicate with colleagues and/or customers.
- Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.
- Sitting, standing, walking in office environments and construction sites.
- The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).
WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.
- Will be required to be on site with customers or contractors, with or without Bosch Building Technologies colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
- Driving to customer sites is required.
- Limited overnight travel may be required.
Pay : $120,000 - $150,000 D.O.E
