An Overview of this roleAs a Senior Program Manager within GitLab's Enterprise Technology & AI organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our strategy. This is a high impact role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.
You will operate at the intersection of Technology, Sales, Marketing, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.
What you'll do- Own end-to-end program management for large, high-visibility Enterprise Technology, AI & Data initiatives, including scope definition, roadmap development, dependency management, resource planning, execution tracking, and change management.
- Lead enterprise applications and operational transformation programs that improve business processes, increase scalability, and reduce friction for internal teams.
- Partner with business and technical stakeholders to clarify goals, define success metrics, evaluate trade-offs, and translate strategy into actionable plans.
- Drive operating rhythms across programs, including status reporting, RAID management, milestone reviews, and executive-ready communications.
- Identify program risks, gaps, and blockers early; recommend practical options and drive timely decisions with stakeholders and senior leaders.
- Improve the consistency and effectiveness of program delivery by strengthening governance, documentation, planning practices, and cross-functional collaboration.
- Support the adoption of AI-enabled workflows and automation opportunities that enhance productivity across enterprise systems and operations.
- Contribute to a high-trust, async-first culture by modeling GitLab values, clear communication, and strong remote collaboration practices.
What you'll bring- 7+ years of program management experience, with a strong track record delivering cross-functional Enterprise Technology, AI & Data programs
- Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
- Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
- Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
- Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
- Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
- Experience running or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process is strongly preferred.
- Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
- Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
About the teamThe
CIO Enterprise Technology & AI team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.
You'll join a team that partners closely with
Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization.
The base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400-$213,600 USD
How GitLab Supports Full-Time Employees- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
